Customer Service Jobs in Baptistown, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 60 Jobs
Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Sales & Customer Service Associate

  • Hillsborough, NJ (16 miles from Baptistown, NJ)
  • 19 hours ago
  • Hillsborough, NJ (16 miles from Baptistown, NJ)
  • 19 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate - Temporary

  • Ewing, NJ (21 miles from Baptistown, NJ)
  • 1 day ago
  • Ewing, NJ (21 miles from Baptistown, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bethlehem, PA (19 miles from Baptistown, NJ)
  • 1 day ago
  • Bethlehem, PA (19 miles from Baptistown, NJ)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

B2b Customer Service Representative

  • Bridgewater, NJ (21 miles from Baptistown, NJ)
  • 1 day ago
  • Bridgewater, NJ (21 miles from Baptistown, NJ)
  • 1 day ago

.& RESPONSIBILITIES OF THE B2B CUSTOMER SERVICE REPRESENTATIVE: Customer Service: Provide exceptional customer service to our business clients, addressing inquiries, resolving issues, and ensuring a...

ULINE- Customer Service Representative

  • Allentown, PA (24 miles from Baptistown, NJ)
  • 2 days ago
  • Allentown, PA (24 miles from Baptistown, NJ)
  • 2 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Hilltown, PA (18 miles from Baptistown, NJ)
  • 2 days ago
  • Hilltown, PA (18 miles from Baptistown, NJ)
  • 2 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative - Bilingual

  • Trumbauersville, PA (21 miles from Baptistown, NJ)
  • 2 days ago
  • Trumbauersville, PA (21 miles from Baptistown, NJ)
  • 2 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Somerville, NJ (18 miles from Baptistown, NJ)
  • 3 days ago
  • Somerville, NJ (18 miles from Baptistown, NJ)
  • 3 days ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Pharmacy Customer Service Associate

  • Palmer Township, PA (18 miles from Baptistown, NJ)
  • 3 days ago
  • Palmer Township, PA (18 miles from Baptistown, NJ)
  • 3 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate

  • Lawrence, NJ (22 miles from Baptistown, NJ)
  • 3 days ago
  • Lawrence, NJ (22 miles from Baptistown, NJ)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative - New Opening!

  • Easton, PA (19 miles from Baptistown, NJ)
  • 4 days ago
  • Easton, PA (19 miles from Baptistown, NJ)
  • 4 days ago

Allied Personnel Services is seeking candidates for Customer Service openings! These long term, on-site call center roles offer full time hours, 11a-8p Mon-Fri....

Customer Service Representative (Spanish)

  • Hamilton, NJ (24 miles from Baptistown, NJ)
  • 4 days ago
  • Hamilton, NJ (24 miles from Baptistown, NJ)
  • 4 days ago

Customer Service Representative (Spanish)Location: Mercerville NJ 08619Pay Rate: $22.00/Hour. without benefitsDuration: 2+ monthsWork Hours: General Shift TimingJob Description:Answer incoming calls...

Bilingual Customer Service Representative

  • Bridgewater, NJ (21 miles from Baptistown, NJ)
  • 5 days ago
  • Bridgewater, NJ (21 miles from Baptistown, NJ)
  • 5 days ago

service....

Billing Customer Service Representative

  • Whitehouse Station, NJ (13 miles from Baptistown, NJ)
  • 5 days ago
  • Whitehouse Station, NJ (13 miles from Baptistown, NJ)
  • 5 days ago

Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Baptistown, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Baptistown, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Baptistown, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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