Customer Service Jobs in Berkeley Heights, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 26 days ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 26 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Pharmacy Customer Service Associate
- Stirling, NJ (3 miles from Berkeley Heights, NJ)
- 1 hour ago
- Stirling, NJ (3 miles from Berkeley Heights, NJ)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brooklyn, NY (22 miles from Berkeley Heights, NJ)
- 1 hour ago
- Brooklyn, NY (22 miles from Berkeley Heights, NJ)
- 1 hour ago
One year related experience required with customer service preferred....
Customer Experience Associate - FT
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 3 hours ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 3 hours ago
You also will assist in improving customer service performance by maintaining records of interactions, resolutions and escalations to help identify trends and collaborate with leadership to improve...
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Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (19 miles from Berkeley Heights, NJ)
- 15 hours ago
- Secaucus, NJ (19 miles from Berkeley Heights, NJ)
- 15 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Brooklyn, NY (22 miles from Berkeley Heights, NJ)
- 15 hours ago
- Brooklyn, NY (22 miles from Berkeley Heights, NJ)
- 15 hours ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
- Monroe Township, NJ (23 miles from Berkeley Heights, NJ)
- 15 hours ago
- Monroe Township, NJ (23 miles from Berkeley Heights, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Secaucus, NJ (19 miles from Berkeley Heights, NJ)
- 16 hours ago
- Secaucus, NJ (19 miles from Berkeley Heights, NJ)
- 16 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...
Customer Service Representative
- Brooklyn, NY (22 miles from Berkeley Heights, NJ)
- 17 hours ago
- Brooklyn, NY (22 miles from Berkeley Heights, NJ)
- 17 hours ago
We are hiring Customer Service Representatives for our office in Brooklyn, New York who will support incoming calls from New York City residents....
Customer Service Representative/Sales Support
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 17 hours ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 17 hours ago
Service skills a MUST Excellent computer skills (Microsoft Office, Google Docs, etc) Experience using Quickbooks Online Experience using SAP Business One a plus -Company is transitioning- High degree...
Bilingual (Spanish) Customer Service Associate
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 21 hours ago
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 21 hours ago
RESPONSIBILITIES OF THE BILINGUAL (SPANISH) CUSTOMER SERVICE ASSOCIATE: Provide outstanding customer service to Spanish-speaking customers via phone, email, and chat....
Customer Service Representative
- Edison, NJ (10 miles from Berkeley Heights, NJ)
- 21 hours ago
- Edison, NJ (10 miles from Berkeley Heights, NJ)
- 21 hours ago
Customer Service Representative Location Edison, NEW JERSEY, USCategory Customer Service/Call Center 05/06/2025 Our client in Edison, NJ, is seeking a Customer Service Representative for a temp-to-hire...
REMOTE CUSTOMER SERVICE REPRESENTATIVE Staffing Now Princeton
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 22 hours ago
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 22 hours ago
Job Snapshot Employee Type Contractor Location Princeton, NJ (Remote) Job Type Customer Service Experience Not Specified Date Posted 05/08/2025 Job ID 388843 Remote No...
Remote WorkU-Box Customer Care Representative (CDL-A)
- Saddle Brook, NJ (23 miles from Berkeley Heights, NJ)
- 22 hours ago
- Saddle Brook, NJ (23 miles from Berkeley Heights, NJ)
- 22 hours ago
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
Veterinary Client Service Representative- Swing, AERA
- West Caldwell, NJ (14 miles from Berkeley Heights, NJ)
- 22 hours ago
- West Caldwell, NJ (14 miles from Berkeley Heights, NJ)
- 22 hours ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Demographic Data for Berkeley Heights, NJ
Moving to Berkeley Heights, NJ? Find some basic demographic data about Berkeley Heights, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Berkeley Heights, NJ
Highest Education Level
Customer Services in Berkeley Heights, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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