Customer Service Jobs in Berkeley Heights, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative - Central Billing Office Onsite - Boynton Beach, FL
- New York City, NY (21 miles from Berkeley Heights, NJ)
- 2 hours ago
- New York City, NY (21 miles from Berkeley Heights, NJ)
- 2 hours ago
Good customer service skills are required. Candidates are required to pass a customer service scenario assessment prior to onboarding....
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 2 hours ago
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 2 hours ago
Fresh Foods Customer Service (Positions in Produce, Bakery, Meat/Seafood, Deli, Cheese, and more!)...
Customer Service Representative
- Little Falls, NJ (17 miles from Berkeley Heights, NJ)
- 2 hours ago
- Little Falls, NJ (17 miles from Berkeley Heights, NJ)
- 2 hours ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- New York, NY (22 miles from Berkeley Heights, NJ)
- 6 hours ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 6 hours ago
/B.A. or equivalent experience Knowledge & Experience 3-6 years of related Customer Service experience...
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- Linden, NJ (9 miles from Berkeley Heights, NJ)
- 12 hours ago
- Linden, NJ (9 miles from Berkeley Heights, NJ)
- 12 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Seasonal Customer Service Representative - Men's Store NYC
- New York, NY (22 miles from Berkeley Heights, NJ)
- 12 hours ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 12 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Construction Customer Care Representative
- Monroe Township, NJ (23 miles from Berkeley Heights, NJ)
- 16 hours ago
- Monroe Township, NJ (23 miles from Berkeley Heights, NJ)
- 16 hours ago
Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an...
- Jersey City, NJ (18 miles from Berkeley Heights, NJ)
- 16 hours ago
- Jersey City, NJ (18 miles from Berkeley Heights, NJ)
- 16 hours ago
We are looking for motivated individuals with little to no experience to be developed into our customer service team....
Part Time Customer Service Representative/Sales Support
- New Brunswick, NJ (13 miles from Berkeley Heights, NJ)
- 16 hours ago
- New Brunswick, NJ (13 miles from Berkeley Heights, NJ)
- 16 hours ago
Service skills a MUST Excellent computer skills (Microsoft Office, Google Docs, etc) Experience using SAP Business One a plus -Company is transitioning- High degree of multi-tasking and time management...
Customer Service Representative
- North Brunswick, NJ (16 miles from Berkeley Heights, NJ)
- 16 hours ago
- North Brunswick, NJ (16 miles from Berkeley Heights, NJ)
- 16 hours ago
. - Must have minimum 1+ years experience in cold calling and/or customer service. Please contact JEFF @ ......
Customer Service Representative
- Bridgewater, NJ (11 miles from Berkeley Heights, NJ)
- 22 hours ago
- Bridgewater, NJ (11 miles from Berkeley Heights, NJ)
- 22 hours ago
service, or call center environments Proficient with Microsoft 365 and web-based systems (e.g., EHR, CRM) Clear and courteous phone etiquette; ability to communicate confidently and kindly Strong time...
Customer Service Representative
- Perth Amboy, NJ (13 miles from Berkeley Heights, NJ)
- 22 hours ago
- Perth Amboy, NJ (13 miles from Berkeley Heights, NJ)
- 22 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Retail Customer Experience Associate, Boca Raton Town Center - Full Time
- Short Hills, NJ (6 miles from Berkeley Heights, NJ)
- 22 hours ago
- Short Hills, NJ (6 miles from Berkeley Heights, NJ)
- 22 hours ago
Id : REQ_583693, Title : Retail Customer Experience Associate, Boca Raton Town Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...523,...
Customer Service Representative
- Edison, NJ (10 miles from Berkeley Heights, NJ)
- 22 hours ago
- Edison, NJ (10 miles from Berkeley Heights, NJ)
- 22 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
0711 - BP CSR/Domestic - CSRP - CUSTOMER SERVICE REPRESENTATIVE
- Livingston, NJ (9 miles from Berkeley Heights, NJ)
- 22 hours ago
- Livingston, NJ (9 miles from Berkeley Heights, NJ)
- 22 hours ago
Exceptional teamwork, communication, and customer service skills are essential as you interact with colleagues and customers....
Demographic Data for Berkeley Heights, NJ
Moving to Berkeley Heights, NJ? Find some basic demographic data about Berkeley Heights, NJ below.
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Salary for Customer Service Jobs in Berkeley Heights, NJ
Highest Education Level
Customer Services in Berkeley Heights, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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