Customer Service Jobs in Brick, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Howell, NJ (8 miles from Brick, NJ)
- 3 hours ago
- Howell, NJ (8 miles from Brick, NJ)
- 3 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Manalapan, NJ (20 miles from Brick, NJ)
- 4 hours ago
- Manalapan, NJ (20 miles from Brick, NJ)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Barnegat, NJ (19 miles from Brick, NJ)
- 13 hours ago
- Barnegat, NJ (19 miles from Brick, NJ)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Freehold Raceway - Full Time
- Freehold, NJ (16 miles from Brick, NJ)
- 13 hours ago
- Freehold, NJ (16 miles from Brick, NJ)
- 13 hours ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative - Part Time - Evening
- Neptune, NJ (11 miles from Brick, NJ)
- 3 days ago
- Neptune, NJ (11 miles from Brick, NJ)
- 3 days ago
The Customer Service Representative provides assistance for general and technical information. Interacts and communicates with physicians, patients and hospital staff....
- Whiting, NJ (14 miles from Brick, NJ)
- 3 days ago
- Whiting, NJ (14 miles from Brick, NJ)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Part Time Customer Service and Sales Associate
- Middletown, NJ (24 miles from Brick, NJ)
- 4 days ago
- Middletown, NJ (24 miles from Brick, NJ)
- 4 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Representative
- Stafford Township, NJ (24 miles from Brick, NJ)
- 4 days ago
- Stafford Township, NJ (24 miles from Brick, NJ)
- 4 days ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with ADVANSIX INCWe...
Remote Work- Freehold, NJ (16 miles from Brick, NJ)
- 7 days ago
- Freehold, NJ (16 miles from Brick, NJ)
- 7 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Pharmacy Customer Service Associate
- Neptune, NJ (11 miles from Brick, NJ)
- 9 days ago
- Neptune, NJ (11 miles from Brick, NJ)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Asbury Park, NJ (14 miles from Brick, NJ)
- 9 days ago
- Asbury Park, NJ (14 miles from Brick, NJ)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Experience Associate, Kenwood Towne Center - Full Time
- Freehold, NJ (16 miles from Brick, NJ)
- 12 days ago
- Freehold, NJ (16 miles from Brick, NJ)
- 12 days ago
Id : REQ_558177, Title : Retail Customer Experience Associate, Kenwood Towne Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...114,...
Customer Service Representative - Join Fast
- Seaside Heights, NJ (6 miles from Brick, NJ)
- 13 days ago
- Seaside Heights, NJ (6 miles from Brick, NJ)
- 13 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Customer Service Representative
- Wall Township, NJ (8 miles from Brick, NJ)
- 15 days ago
- Wall Township, NJ (8 miles from Brick, NJ)
- 15 days ago
Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes...
Loss Prevention Tactical Customer Service Associate II
- Holmdel, NJ (23 miles from Brick, NJ)
- 16 days ago
- Holmdel, NJ (23 miles from Brick, NJ)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Brick, NJ
Moving to Brick, NJ? Find some basic demographic data about Brick, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brick, NJ
Highest Education Level
Customer Services in Brick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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