Customer Service Jobs in Burlington, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Philadelphia, PA (19 miles from Burlington, NJ)
- 60+ days ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- 60+ days ago
The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Part Time Customer Service Representative $17 hourly
- West Windsor, NJ (18 miles from Burlington, NJ)
- 8 hours ago
- West Windsor, NJ (18 miles from Burlington, NJ)
- 8 hours ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...
Pharmacy Customer Service Associate
- Sicklerville, NJ (24 miles from Burlington, NJ)
- 8 hours ago
- Sicklerville, NJ (24 miles from Burlington, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- North Wales, PA (23 miles from Burlington, NJ)
- 8 hours ago
- North Wales, PA (23 miles from Burlington, NJ)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bensalem, PA (5 miles from Burlington, NJ)
- 8 hours ago
- Bensalem, PA (5 miles from Burlington, NJ)
- 8 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Churchville, PA (11 miles from Burlington, NJ)
- 9 hours ago
- Churchville, PA (11 miles from Burlington, NJ)
- 9 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Client Service Representative - Commercial Lines
- Blue Bell, PA (24 miles from Burlington, NJ)
- 11 hours ago
- Blue Bell, PA (24 miles from Burlington, NJ)
- 11 hours ago
We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....
Customer Service Representative - Driving
- Philadelphia, PA (19 miles from Burlington, NJ)
- 11 hours ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- 11 hours ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Sales & Customer Service Associate
- Skillman, NJ (24 miles from Burlington, NJ)
- 12 hours ago
- Skillman, NJ (24 miles from Burlington, NJ)
- 12 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Philadelphia, PA (19 miles from Burlington, NJ)
- 17 hours ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- 17 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Associate
- Turnersville, NJ (23 miles from Burlington, NJ)
- 20 hours ago
- Turnersville, NJ (23 miles from Burlington, NJ)
- 20 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Philadelphia, PA (18 miles from Burlington, NJ)
- 21 hours ago
- Philadelphia, PA (18 miles from Burlington, NJ)
- 21 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Dinner/Close Shift
- Fairless Hills, PA (7 miles from Burlington, NJ)
- 21 hours ago
- Fairless Hills, PA (7 miles from Burlington, NJ)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Mount Laurel, NJ (9 miles from Burlington, NJ)
- 1 day ago
- Mount Laurel, NJ (9 miles from Burlington, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Princeton, NJ (22 miles from Burlington, NJ)
- 1 day ago
- Princeton, NJ (22 miles from Burlington, NJ)
- 1 day ago
tasks for this role Candidate must be able to recognize tech issues and problem-solve Min of 1 year within customer service/tech/retail experience - any customer service function Description: The primary...
Demographic Data for Burlington, NJ
Moving to Burlington, NJ? Find some basic demographic data about Burlington, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Burlington, NJ
Highest Education Level
Customer Services in Burlington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »