Customer Service Jobs in Cranbury, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 76 Jobs

Part Time Customer Service Representative $17 hourly

  • West Windsor, NJ (5 miles from Cranbury, NJ)
  • 8 hours ago
  • West Windsor, NJ (5 miles from Cranbury, NJ)
  • 8 hours ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Customer Service Representative $17 hourly

  • North Plainfield, NJ (21 miles from Cranbury, NJ)
  • 8 hours ago
  • North Plainfield, NJ (21 miles from Cranbury, NJ)
  • 8 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • New Hope, PA (24 miles from Cranbury, NJ)
  • 8 hours ago
  • New Hope, PA (24 miles from Cranbury, NJ)
  • 8 hours ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Sales & Customer Service Associate

  • Skillman, NJ (10 miles from Cranbury, NJ)
  • 11 hours ago
  • Skillman, NJ (10 miles from Cranbury, NJ)
  • 11 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • North Brunswick, NJ (8 miles from Cranbury, NJ)
  • 21 hours ago
  • North Brunswick, NJ (8 miles from Cranbury, NJ)
  • 21 hours ago

The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Associate - Dinner/Close Shift

  • Fairless Hills, PA (18 miles from Cranbury, NJ)
  • 21 hours ago
  • Fairless Hills, PA (18 miles from Cranbury, NJ)
  • 21 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Princeton, NJ (7 miles from Cranbury, NJ)
  • 1 day ago
  • Princeton, NJ (7 miles from Cranbury, NJ)
  • 1 day ago

tasks for this role Candidate must be able to recognize tech issues and problem-solve Min of 1 year within customer service/tech/retail experience - any customer service function Description: The primary...

Distribution Customer Service Representative

  • Hillsborough, NJ (14 miles from Cranbury, NJ)
  • 1 day ago
  • Hillsborough, NJ (14 miles from Cranbury, NJ)
  • 1 day ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Warehouse Customer Service Representative - 1st Shift

  • Piscataway, NJ (16 miles from Cranbury, NJ)
  • 2 days ago
  • Piscataway, NJ (16 miles from Cranbury, NJ)
  • 2 days ago

If you have a relentless mindset for excellence in customer service, consider joining us at our site in Piscataway, New Jersey....

Customer Service Associate

  • New Egypt, NJ (16 miles from Cranbury, NJ)
  • 2 days ago
  • New Egypt, NJ (16 miles from Cranbury, NJ)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Experience Associate, Bridgewater Commons - Full Time

  • Bridgewater, NJ (19 miles from Cranbury, NJ)
  • 2 days ago
  • Bridgewater, NJ (19 miles from Cranbury, NJ)
  • 2 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Pharmacy Customer Service Associate

  • Howell, NJ (21 miles from Cranbury, NJ)
  • 2 days ago
  • Howell, NJ (21 miles from Cranbury, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate Part Time

  • Edison, NJ (15 miles from Cranbury, NJ)
  • 2 days ago
  • Edison, NJ (15 miles from Cranbury, NJ)
  • 2 days ago

Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....

Customer Service Representative

  • Westfield, NJ (24 miles from Cranbury, NJ)
  • 2 days ago
  • Westfield, NJ (24 miles from Cranbury, NJ)
  • 2 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Seasonal Sr. Customer Assistance Representative- Summer 2025 Central NJ

  • New Brunswick, NJ (12 miles from Cranbury, NJ)
  • 3 days ago
  • New Brunswick, NJ (12 miles from Cranbury, NJ)
  • 3 days ago

Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...

Demographic Data for Cranbury, NJ

Moving to Cranbury, NJ? Find some basic demographic data about Cranbury, NJ below.

Local
National
12,897
502
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Cranbury, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cranbury, NJ offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cranbury, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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