Customer Service Jobs in Dayton, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 86 Jobs

Retail Customer Service Supervisor

  • East Brunswick, NJ (6 miles from Dayton, NJ)
  • 2 hours ago
  • East Brunswick, NJ (6 miles from Dayton, NJ)
  • 2 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Associate

  • Trenton, NJ (16 miles from Dayton, NJ)
  • 2 hours ago
  • Trenton, NJ (16 miles from Dayton, NJ)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Medical Scheduler (Remote)

  • Summit, NJ (24 miles from Dayton, NJ)
  • 1 day ago
  • Summit, NJ (24 miles from Dayton, NJ)
  • 1 day ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Temporary Dispensary Associate

  • Monroe Township, NJ (5 miles from Dayton, NJ)
  • 1 day ago
  • Monroe Township, NJ (5 miles from Dayton, NJ)
  • 1 day ago

service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...

Retail Customer Experience Associate, Freehold Raceway - Full Time

  • Freehold, NJ (14 miles from Dayton, NJ)
  • 1 day ago
  • Freehold, NJ (14 miles from Dayton, NJ)
  • 1 day ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Client Service Representative

  • Middlesex, NJ (13 miles from Dayton, NJ)
  • 1 day ago
  • Middlesex, NJ (13 miles from Dayton, NJ)
  • 1 day ago

Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...

Sales & Customer Service Associate

  • Hillsborough, NJ (13 miles from Dayton, NJ)
  • 1 day ago
  • Hillsborough, NJ (13 miles from Dayton, NJ)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate - Temporary

  • Ewing, NJ (17 miles from Dayton, NJ)
  • 2 days ago
  • Ewing, NJ (17 miles from Dayton, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

B2b Customer Service Representative

  • Bridgewater, NJ (16 miles from Dayton, NJ)
  • 2 days ago
  • Bridgewater, NJ (16 miles from Dayton, NJ)
  • 2 days ago

.& RESPONSIBILITIES OF THE B2B CUSTOMER SERVICE REPRESENTATIVE: Customer Service: Provide exceptional customer service to our business clients, addressing inquiries, resolving issues, and ensuring a...

Customer Service Agent/ Clerk

  • Port Reading, NJ (18 miles from Dayton, NJ)
  • 3 days ago
  • Port Reading, NJ (18 miles from Dayton, NJ)
  • 3 days ago

Read more at www.dsv.com Location: USA - Port Reading, 1009 W Middlesex Ave Division: Solutions Job Posting Title: Customer Service Agent/ Clerk Time Type: Full Time POSITION SUMMARY The Customer Service...

Customer Service Representative

  • Middlesex, NJ (13 miles from Dayton, NJ)
  • 3 days ago
  • Middlesex, NJ (13 miles from Dayton, NJ)
  • 3 days ago

Customer Service Representative at NutraBio Labs Inc Customer Service Representative at NutraBio Labs Inc in Middlesex, New Jersey Posted in Other 12 days ago....

Customer Service Representative- Independent Agent Channel

  • Woodbridge, NJ (16 miles from Dayton, NJ)
  • 3 days ago
  • Woodbridge, NJ (16 miles from Dayton, NJ)
  • 3 days ago

Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...

Inside Customer Service Representative

  • Rahway, NJ (19 miles from Dayton, NJ)
  • 3 days ago
  • Rahway, NJ (19 miles from Dayton, NJ)
  • 3 days ago

Inside Customer Service Representative at Grignard Company Inside Customer Service Representative at Grignard Company in Rahway, New Jersey Posted in Other 12 days ago....

Customer Service Representative

  • Piscataway, NJ (12 miles from Dayton, NJ)
  • 4 days ago
  • Piscataway, NJ (12 miles from Dayton, NJ)
  • 4 days ago

Provide support to customer service in order to resolve any order issue that arises....

Customer Service Representative - Part Time - Evening

  • Neptune, NJ (24 miles from Dayton, NJ)
  • 4 days ago
  • Neptune, NJ (24 miles from Dayton, NJ)
  • 4 days ago

The Customer Service Representative provides assistance for general and technical information. Interacts and communicates with physicians, patients and hospital staff....

Demographic Data for Dayton, NJ

Moving to Dayton, NJ? Find some basic demographic data about Dayton, NJ below.

Local
National
8,170
303
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Dayton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dayton, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dayton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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