Customer Service Jobs in Delaware, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Palmer, PA (16 miles from Delaware, NJ)
- 15 hours ago
- Palmer, PA (16 miles from Delaware, NJ)
- 15 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Washington, NJ (10 miles from Delaware, NJ)
- 7 days ago
- Washington, NJ (10 miles from Delaware, NJ)
- 7 days ago
Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.,...
Customer Service Representative
- Hampton, NJ (16 miles from Delaware, NJ)
- 7 days ago
- Hampton, NJ (16 miles from Delaware, NJ)
- 7 days ago
Remote Customer Service Position Opportunity - Work From HomeCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with APPCARD INC We...
- Mount Pocono, PA (20 miles from Delaware, NJ)
- 8 days ago
- Mount Pocono, PA (20 miles from Delaware, NJ)
- 8 days ago
Location Address: 3236 Route 940 Ste 116 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties...
/18968/363f075f-c1dd-41b5-93de-89adf9708427.png&z=8&s=RTL&ih_t=5%2F28%2F2025+11%3A04%3A41+PM&utm_medium=internal%20referrer&utm_campaign=internal---online-course-library&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Associate - Temporary
- Ledgewood, NJ (21 miles from Delaware, NJ)
- 13 days ago
- Ledgewood, NJ (21 miles from Delaware, NJ)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Licensed Customer Service Representative
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 15 days ago
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 15 days ago
Licensed Personal Lines Customer Service Representative Stroudsburg, PA | Full-Time | Hybrid (4 days in-office, 1 remote) Salary: $45,000-$55,000 based on experience Join a team where people matter-on...
Retail Customer Service Associate
- Easton, PA (13 miles from Delaware, NJ)
- 17 days ago
- Easton, PA (13 miles from Delaware, NJ)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3796 Easton Nazareth Hwy, Easton...
Customer Care Representative - Career Advancement Opportunities
- Northampton, PA (24 miles from Delaware, NJ)
- 18 days ago
- Northampton, PA (24 miles from Delaware, NJ)
- 18 days ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative
- East Stroudsburg, PA (10 miles from Delaware, NJ)
- 23 days ago
- East Stroudsburg, PA (10 miles from Delaware, NJ)
- 23 days ago
Customer Service Representative Foodtown Of East Stroudsburg | East Stroudsburg, PA Posted Date 4/22/2025 Description Mignosi's Foodtown is a family owned Supermarket in East Stroudsburg, Pennsylvania...
Customer Service Representative - Join Fast
- Long Pond, PA (22 miles from Delaware, NJ)
- 24 days ago
- Long Pond, PA (22 miles from Delaware, NJ)
- 24 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Warehouse Customer Service Representative - Embroidery
- Northampton, PA (24 miles from Delaware, NJ)
- 45+ days ago
- Northampton, PA (24 miles from Delaware, NJ)
- 45+ days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative $16 hourly
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 45+ days ago
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 45+ days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 45+ days ago
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 45+ days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Warehouse Customer Service Representative
- Northampton, PA (24 miles from Delaware, NJ)
- 45+ days ago
- Northampton, PA (24 miles from Delaware, NJ)
- 45+ days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative (Loan Consultant II)
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 60+ days ago
- Stroudsburg, PA (12 miles from Delaware, NJ)
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Delaware, NJ
Highest Education Level
Customer Services in Delaware, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »