Customer Service Jobs in Denville, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)

  • Jersey City, NJ (24 miles from Denville, NJ)
  • 1 hour ago
  • Jersey City, NJ (24 miles from Denville, NJ)
  • 1 hour ago

Who You Are: 3+ years of customer service experience, preferably within a call center environment....

Customer Service Representative

  • Jersey City, NJ (24 miles from Denville, NJ)
  • 17 hours ago
  • Jersey City, NJ (24 miles from Denville, NJ)
  • 17 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Lodi, NJ (21 miles from Denville, NJ)
  • 17 hours ago
  • Lodi, NJ (21 miles from Denville, NJ)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Medical Scheduler (Remote)

  • Summit, NJ (13 miles from Denville, NJ)
  • 19 hours ago
  • Summit, NJ (13 miles from Denville, NJ)
  • 19 hours ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Evening Customer Service Representative

  • Union, NJ (17 miles from Denville, NJ)
  • 1 day ago
  • Union, NJ (17 miles from Denville, NJ)
  • 1 day ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Client Service Representative

  • Middlesex, NJ (21 miles from Denville, NJ)
  • 1 day ago
  • Middlesex, NJ (21 miles from Denville, NJ)
  • 1 day ago

Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...

Sales & Customer Service Associate

  • Warren, NJ (17 miles from Denville, NJ)
  • 1 day ago
  • Warren, NJ (17 miles from Denville, NJ)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate

  • Jersey City, NJ (24 miles from Denville, NJ)
  • 1 day ago
  • Jersey City, NJ (24 miles from Denville, NJ)
  • 1 day ago

We are looking for motivated individuals with little to no experience to be developed into our customer service team....

B2b Customer Service Representative

  • Bridgewater, NJ (21 miles from Denville, NJ)
  • 2 days ago
  • Bridgewater, NJ (21 miles from Denville, NJ)
  • 2 days ago

.& RESPONSIBILITIES OF THE B2B CUSTOMER SERVICE REPRESENTATIVE: Customer Service: Provide exceptional customer service to our business clients, addressing inquiries, resolving issues, and ensuring a...

Customer Service Representative $17 hourly

  • Fairfield, NJ (10 miles from Denville, NJ)
  • 2 days ago
  • Fairfield, NJ (10 miles from Denville, NJ)
  • 2 days ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Representative

  • Garfield, NJ (19 miles from Denville, NJ)
  • 2 days ago
  • Garfield, NJ (19 miles from Denville, NJ)
  • 2 days ago

In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met....

Customer Service Representative

  • Middlesex, NJ (21 miles from Denville, NJ)
  • 3 days ago
  • Middlesex, NJ (21 miles from Denville, NJ)
  • 3 days ago

Customer Service Representative at NutraBio Labs Inc Customer Service Representative at NutraBio Labs Inc in Middlesex, New Jersey Posted in Other 12 days ago....

Customer Service Representative- Independent Agent Channel

  • Woodbridge, NJ (24 miles from Denville, NJ)
  • 3 days ago
  • Woodbridge, NJ (24 miles from Denville, NJ)
  • 3 days ago

Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...

Part-Time Customer Service Agent (32hrs.)

  • Elizabeth, NJ (21 miles from Denville, NJ)
  • 3 days ago
  • Elizabeth, NJ (21 miles from Denville, NJ)
  • 3 days ago

Part-Time Customer Service Agent (32hrs.) at Wakefern Food Corp. Part-Time Customer Service Agent (32hrs.) at Wakefern Food Corp. in Elizabeth, New Jersey Posted in Other 12 days ago....

Customer Service Representative- ERISA Fidelity Department

  • Woodcliff Lake, NJ (24 miles from Denville, NJ)
  • 3 days ago
  • Woodcliff Lake, NJ (24 miles from Denville, NJ)
  • 3 days ago

Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...

Demographic Data for Denville, NJ

Moving to Denville, NJ? Find some basic demographic data about Denville, NJ below.

Local
National
17,966
660
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Denville, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Denville, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Denville, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »