Customer Service Jobs in East Orange, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 185 Jobs

Customer Service Representative

Newark, NJ (3 miles from East Orange, NJ)
25 days ago

Newark, NJ (3 miles from East Orange, NJ)
25 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Associate

Springfield, NJ (8 miles from East Orange, NJ)
90+ days ago

Springfield, NJ (8 miles from East Orange, NJ)
90+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Service Associate

Edison, NJ (20 miles from East Orange, NJ)
7 hours ago

Edison, NJ (20 miles from East Orange, NJ)
7 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 883 US ROUTE 1, EDISON, NJ 08817...

Customer Service Representative Digital Beauty Advisor

Berkeley Heights, NJ (13 miles from East Orange, NJ)
14 hours ago

Berkeley Heights, NJ (13 miles from East Orange, NJ)
14 hours ago

. + Customer service experience preferred. + Strong writing, organization, and problem-solving skills. + Passion for beauty, fashion, or lifestyle brands. + Familiarity with major social platforms and...

Customer Service Associate

Madison, NJ (11 miles from East Orange, NJ)
16 hours ago

Madison, NJ (11 miles from East Orange, NJ)
16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

Ho Ho Kus, NJ (16 miles from East Orange, NJ)
18 hours ago

Ho Ho Kus, NJ (16 miles from East Orange, NJ)
18 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative/Administrative Assistant

New York City, NY (11 miles from East Orange, NJ)
1 day ago

New York City, NY (11 miles from East Orange, NJ)
1 day ago

C&E is staffed by two attorneys, four paralegals, an analyst supervisor, ten analysts, a customer service aide, and an intake specialist, and is headed by an Assistant Commissioner....

Customer Support Associate

Jersey City, NJ (7 miles from East Orange, NJ)
1 day ago

Jersey City, NJ (7 miles from East Orange, NJ)
1 day ago

About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit-all tailored to help entrepreneurs thrive. With best-in-class...

Remote Work

Client Service Representative in New York, NY

New York, NY (11 miles from East Orange, NJ)
2 days ago

New York, NY (11 miles from East Orange, NJ)
2 days ago

One year related experience required with customer service preferred....

Customer Service Representative

Flushing, NY (19 miles from East Orange, NJ)
2 days ago

Flushing, NY (19 miles from East Orange, NJ)
2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

U-Box Customer Care Representative (CDL)

Saddle Brook, NJ (10 miles from East Orange, NJ)
2 days ago

Saddle Brook, NJ (10 miles from East Orange, NJ)
2 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Associate - Temporary

Jersey City, NJ (7 miles from East Orange, NJ)
2 days ago

Jersey City, NJ (7 miles from East Orange, NJ)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

Basking Ridge, NJ (19 miles from East Orange, NJ)
2 days ago

Basking Ridge, NJ (19 miles from East Orange, NJ)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Associate (Part-Time)

Elizabeth, NJ (7 miles from East Orange, NJ)
2 days ago

Elizabeth, NJ (7 miles from East Orange, NJ)
2 days ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

We're Hiring Customer Service Representative (Staten Island) Full Ti

Staten Island, NY (11 miles from East Orange, NJ)
2 days ago

Staten Island, NY (11 miles from East Orange, NJ)
2 days ago

We're Hiring Customer Service Representative (Staten Island) Full Time or Flexible We are looking for a reliable and motivated Customer Service Representative to join our team at a luxury transportation...

View all 185 jobs

Demographic Data for East Orange, NJ

Moving to East Orange, NJ? Find some basic demographic data about East Orange, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in East Orange, NJ

Local

National

Total Population

69,483

Number of Businesses

799

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in East Orange, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in East Orange, NJ offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in East Orange, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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