Customer Service Jobs in East Orange, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Part Time Customer Service and Sales Associate
- Union, NJ (6 miles from East Orange, NJ)
- 9 hours ago
- Union, NJ (6 miles from East Orange, NJ)
- 9 hours ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
- Short Hills, NJ (6 miles from East Orange, NJ)
- 10 hours ago
- Short Hills, NJ (6 miles from East Orange, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Irvington, NJ (3 miles from East Orange, NJ)
- 10 hours ago
- Irvington, NJ (3 miles from East Orange, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service / Associate Client Support Consultant
- Florham Park, NJ (10 miles from East Orange, NJ)
- 10 hours ago
- Florham Park, NJ (10 miles from East Orange, NJ)
- 10 hours ago
TO SUCCEED IN THIS ROLE : Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience....
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Customer Service Representative II
- Berkeley Heights, NJ (13 miles from East Orange, NJ)
- 11 hours ago
- Berkeley Heights, NJ (13 miles from East Orange, NJ)
- 11 hours ago
Service experience desired Beauty Industry must Proficient in Microsoft applications including PowerPoint, Word and Excel....
FULL OR PART TIME Customer Service Representative (Staten Island)
- Staten Island, NY (11 miles from East Orange, NJ)
- 12 hours ago
- Staten Island, NY (11 miles from East Orange, NJ)
- 12 hours ago
We're Hiring A customer Service Representative (Staten Island) Full Time or Part time. We are flexible....
Customer Service Associate Entry Level
- New York, NY (11 miles from East Orange, NJ)
- 12 hours ago
- New York, NY (11 miles from East Orange, NJ)
- 12 hours ago
Our fast-growing branding and marketing firm is actively hiring Customer Service Associates to join our high-performing team....
Retail Customer Service Associate Full Time
- Newark, NJ (3 miles from East Orange, NJ)
- 21 hours ago
- Newark, NJ (3 miles from East Orange, NJ)
- 21 hours ago
service to members....
Retail Customer Service Associate
- New York, NY (11 miles from East Orange, NJ)
- 21 hours ago
- New York, NY (11 miles from East Orange, NJ)
- 21 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Bronx, NY (15 miles from East Orange, NJ)
- 22 hours ago
- Bronx, NY (15 miles from East Orange, NJ)
- 22 hours ago
Position Summary: Our growing organization is looking for a skilled problem solver to join our team as a Customer Service Representative....
Customer Service Representative - Part Time
- Bogota, NJ (11 miles from East Orange, NJ)
- 22 hours ago
- Bogota, NJ (11 miles from East Orange, NJ)
- 22 hours ago
Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....
Customer Service Representative
- New York, NY (11 miles from East Orange, NJ)
- 1 day ago
- New York, NY (11 miles from East Orange, NJ)
- 1 day ago
Job Overview: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our dynamic team....
Customer Service Representative
- Edison, NJ (20 miles from East Orange, NJ)
- 1 day ago
- Edison, NJ (20 miles from East Orange, NJ)
- 1 day ago
Provide feedback on the efficiency of the customer service process. Qualifications Experience: Minimum of 1 year in a call center or customer service role....
Remote WorkCustomer Service Representative
- Berkeley Heights, NJ (13 miles from East Orange, NJ)
- 1 day ago
- Berkeley Heights, NJ (13 miles from East Orange, NJ)
- 1 day ago
Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Heights, NJ team....
Customer Service Associate Retail
- New York, NY (11 miles from East Orange, NJ)
- 1 day ago
- New York, NY (11 miles from East Orange, NJ)
- 1 day ago
Key Responsibilities: Provide outstanding customer service in a friendly, professional manner....
Demographic Data for East Orange, NJ
Moving to East Orange, NJ? Find some basic demographic data about East Orange, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Orange, NJ
Highest Education Level
Customer Services in East Orange, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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