Customer Service Jobs in Eatontown, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Experience Associate, Northridge Fashion Center - Full Time
- Freehold, NJ (12 miles from Eatontown, NJ)
- 9 hours ago
- Freehold, NJ (12 miles from Eatontown, NJ)
- 9 hours ago
Id : REQ_564888, Title : Retail Customer Experience Associate, Northridge Fashion Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...294,...
Retail Customer Service Supervisor
- East Brunswick, NJ (20 miles from Eatontown, NJ)
- 22 hours ago
- East Brunswick, NJ (20 miles from Eatontown, NJ)
- 22 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Manalapan, NJ (15 miles from Eatontown, NJ)
- 2 days ago
- Manalapan, NJ (15 miles from Eatontown, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Temporary Dispensary Associate
- Monroe Township, NJ (18 miles from Eatontown, NJ)
- 2 days ago
- Monroe Township, NJ (18 miles from Eatontown, NJ)
- 2 days ago
service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...
Retail Customer Experience Associate, Freehold Raceway - Full Time
- Freehold, NJ (12 miles from Eatontown, NJ)
- 2 days ago
- Freehold, NJ (12 miles from Eatontown, NJ)
- 2 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
- Staten Island, NY (22 miles from Eatontown, NJ)
- 2 days ago
- Staten Island, NY (22 miles from Eatontown, NJ)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate - Temporary
- Hazlet, NJ (10 miles from Eatontown, NJ)
- 4 days ago
- Hazlet, NJ (10 miles from Eatontown, NJ)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Port Reading, NJ (21 miles from Eatontown, NJ)
- 4 days ago
- Port Reading, NJ (21 miles from Eatontown, NJ)
- 4 days ago
Read more at www.dsv.com Location: USA - Port Reading, 1009 W Middlesex Ave Division: Solutions Job Posting Title: Customer Service Agent/ Clerk Time Type: Full Time POSITION SUMMARY The Customer Service...
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ (21 miles from Eatontown, NJ)
- 4 days ago
- Woodbridge, NJ (21 miles from Eatontown, NJ)
- 4 days ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
Inside Customer Service Representative
- Rahway, NJ (24 miles from Eatontown, NJ)
- 4 days ago
- Rahway, NJ (24 miles from Eatontown, NJ)
- 4 days ago
Inside Customer Service Representative at Grignard Company Inside Customer Service Representative at Grignard Company in Rahway, New Jersey Posted in Other 12 days ago....
Customer Service Representative - Part Time - Evening
- Neptune, NJ (5 miles from Eatontown, NJ)
- 5 days ago
- Neptune, NJ (5 miles from Eatontown, NJ)
- 5 days ago
The Customer Service Representative provides assistance for general and technical information. Interacts and communicates with physicians, patients and hospital staff....
- Sayreville, NJ (19 miles from Eatontown, NJ)
- 5 days ago
- Sayreville, NJ (19 miles from Eatontown, NJ)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Part Time Customer Service and Sales Associate
- Middletown, NJ (7 miles from Eatontown, NJ)
- 6 days ago
- Middletown, NJ (7 miles from Eatontown, NJ)
- 6 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Warehouse Customer Service Representative
- Edison, NJ (23 miles from Eatontown, NJ)
- 6 days ago
- Edison, NJ (23 miles from Eatontown, NJ)
- 6 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Pharmacy Customer Service Associate
- Matawan, NJ (12 miles from Eatontown, NJ)
- 6 days ago
- Matawan, NJ (12 miles from Eatontown, NJ)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Eatontown, NJ
Moving to Eatontown, NJ? Find some basic demographic data about Eatontown, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Eatontown, NJ
Highest Education Level
Customer Services in Eatontown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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