Customer Service Jobs in Elizabeth, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 181 Jobs

Customer Accounts Advisor

  • Perth Amboy, NJ (11 miles from Elizabeth, NJ)
  • 9 days ago
  • Perth Amboy, NJ (11 miles from Elizabeth, NJ)
  • 9 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Customer Service Representative - PT

  • New York, NY (10 miles from Elizabeth, NJ)
  • 1 hour ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 1 hour ago

service....

Retail Customer Experience Associate, Stanford Shopping Center - Full Time

  • New York, NY (10 miles from Elizabeth, NJ)
  • 1 hour ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 1 hour ago

Id : REQ_564507, Title : Retail Customer Experience Associate, Stanford Shopping Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...527,...

Customer Service Agent - LGA (Part-Time)

  • East Elmhurst, NY (17 miles from Elizabeth, NJ)
  • 2 hours ago
  • East Elmhurst, NY (17 miles from Elizabeth, NJ)
  • 2 hours ago

Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Customer Service Representative

  • Middlesex, NJ (18 miles from Elizabeth, NJ)
  • 2 hours ago
  • Middlesex, NJ (18 miles from Elizabeth, NJ)
  • 2 hours ago

Customer Service Representative at NutraBio Labs Inc Customer Service Representative at NutraBio Labs Inc in Middlesex, New Jersey Posted in Other 12 days ago....

Customer Service Representative- Independent Agent Channel

  • Woodbridge, NJ (10 miles from Elizabeth, NJ)
  • 2 hours ago
  • Woodbridge, NJ (10 miles from Elizabeth, NJ)
  • 2 hours ago

Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...

Part-Time Customer Service Agent (32hrs.)

  • Elizabeth, NJ
  • 2 hours ago
  • Elizabeth, NJ
  • 2 hours ago

Part-Time Customer Service Agent (32hrs.) at Wakefern Food Corp. Part-Time Customer Service Agent (32hrs.) at Wakefern Food Corp. in Elizabeth, New Jersey Posted in Other 12 days ago....

Inside Customer Service Representative

  • Rahway, NJ (6 miles from Elizabeth, NJ)
  • 2 hours ago
  • Rahway, NJ (6 miles from Elizabeth, NJ)
  • 2 hours ago

Inside Customer Service Representative at Grignard Company Inside Customer Service Representative at Grignard Company in Rahway, New Jersey Posted in Other 12 days ago....

Retail Customer Experience Associate, Willowbrook - NJ - Full Time

  • Wayne, NJ (19 miles from Elizabeth, NJ)
  • 3 hours ago
  • Wayne, NJ (19 miles from Elizabeth, NJ)
  • 3 hours ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Associate

  • South Ozone Park, NY (18 miles from Elizabeth, NJ)
  • 3 hours ago
  • South Ozone Park, NY (18 miles from Elizabeth, NJ)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New York, NY (10 miles from Elizabeth, NJ)
  • 5 hours ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 5 hours ago

As the name suggests, your main priority is to provide great customer service....

Full-Time Customer Service Agent

  • Jamaica, NY (19 miles from Elizabeth, NJ)
  • 6 hours ago
  • Jamaica, NY (19 miles from Elizabeth, NJ)
  • 6 hours ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....

Customer Service Representative - The Mall at Short Hills

  • Short Hills, NJ (9 miles from Elizabeth, NJ)
  • 18 hours ago
  • Short Hills, NJ (9 miles from Elizabeth, NJ)
  • 18 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Representative

  • Piscataway, NJ (17 miles from Elizabeth, NJ)
  • 20 hours ago
  • Piscataway, NJ (17 miles from Elizabeth, NJ)
  • 20 hours ago

Provide support to customer service in order to resolve any order issue that arises....

Part-Time Customer Service Agent

  • Jamaica, NY (19 miles from Elizabeth, NJ)
  • 20 hours ago
  • Jamaica, NY (19 miles from Elizabeth, NJ)
  • 20 hours ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....

Demographic Data for Elizabeth, NJ

Moving to Elizabeth, NJ? Find some basic demographic data about Elizabeth, NJ below.


Local
National
106,340
2,148
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Elizabeth, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elizabeth, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elizabeth, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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