Customer Service Jobs in Freehold, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 54 Jobs

Part Time Customer Service Representative $17 hourly

  • West Windsor, NJ (17 miles from Freehold, NJ)
  • 8 hours ago
  • West Windsor, NJ (17 miles from Freehold, NJ)
  • 8 hours ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Sales & Customer Service Associate

  • Skillman, NJ (24 miles from Freehold, NJ)
  • 12 hours ago
  • Skillman, NJ (24 miles from Freehold, NJ)
  • 12 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Pharmacy Customer Service Associate

  • Belmar, NJ (14 miles from Freehold, NJ)
  • 19 hours ago
  • Belmar, NJ (14 miles from Freehold, NJ)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • North Brunswick, NJ (17 miles from Freehold, NJ)
  • 21 hours ago
  • North Brunswick, NJ (17 miles from Freehold, NJ)
  • 21 hours ago

The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Associate - Temporary

  • Long Branch, NJ (16 miles from Freehold, NJ)
  • 1 day ago
  • Long Branch, NJ (16 miles from Freehold, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Princeton, NJ (21 miles from Freehold, NJ)
  • 1 day ago
  • Princeton, NJ (21 miles from Freehold, NJ)
  • 1 day ago

tasks for this role Candidate must be able to recognize tech issues and problem-solve Min of 1 year within customer service/tech/retail experience - any customer service function Description: The primary...

Customer Service Representative

  • Neptune City, NJ (11 miles from Freehold, NJ)
  • 1 day ago
  • Neptune City, NJ (11 miles from Freehold, NJ)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Warehouse Customer Service Representative - 1st Shift

  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 2 days ago
  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 2 days ago

If you have a relentless mindset for excellence in customer service, consider joining us at our site in Piscataway, New Jersey....

Customer Service Associate

  • New Egypt, NJ (14 miles from Freehold, NJ)
  • 2 days ago
  • New Egypt, NJ (14 miles from Freehold, NJ)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Service Associate Part Time

  • Edison, NJ (20 miles from Freehold, NJ)
  • 2 days ago
  • Edison, NJ (20 miles from Freehold, NJ)
  • 2 days ago

Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....

Seasonal Sr. Customer Assistance Representative- Summer 2025 Central NJ

  • New Brunswick, NJ (19 miles from Freehold, NJ)
  • 3 days ago
  • New Brunswick, NJ (19 miles from Freehold, NJ)
  • 3 days ago

Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...

Customer Service Representative I

  • Princeton, NJ (21 miles from Freehold, NJ)
  • 3 days ago
  • Princeton, NJ (21 miles from Freehold, NJ)
  • 3 days ago

Customer Service Representative I Job Description Job title: Customer Service Representative I Location: Princeton, NJ (08540) Duration: 6 Months TEMP TO PERM!...

Customer Service Representative

  • Princeton, NJ (21 miles from Freehold, NJ)
  • 3 days ago
  • Princeton, NJ (21 miles from Freehold, NJ)
  • 3 days ago

Customer Service Representative in Princeton , New Jersey Customer Service Representative Location: Princeton, NJ 08540 ....

Customer Service Representative- Jersey Shore

  • Wall Township, NJ (12 miles from Freehold, NJ)
  • 4 days ago
  • Wall Township, NJ (12 miles from Freehold, NJ)
  • 4 days ago

Job Order Number: DE9395452 Job Title: Customer Service Representative- Jersey Shore Company: Spectrum Plastics Master Location: Wall, NJ Salary: Education: Less Than High School Experience: None Hours...

Customer Service Representative

  • Woodbridge, NJ (22 miles from Freehold, NJ)
  • 5 days ago
  • Woodbridge, NJ (22 miles from Freehold, NJ)
  • 5 days ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Demographic Data for Freehold, NJ

Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.

Local
National
56,444
1,772
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Freehold, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Freehold, NJ offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Freehold, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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