Customer Service Jobs in Freehold, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Perth Amboy, NJ (20 miles from Freehold, NJ)
- 9 days ago
- Perth Amboy, NJ (20 miles from Freehold, NJ)
- 9 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 12 hours ago
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Piscataway, NJ (23 miles from Freehold, NJ)
- 14 hours ago
- Piscataway, NJ (23 miles from Freehold, NJ)
- 14 hours ago
Provide support to customer service in order to resolve any order issue that arises....
Customer Service Representative - Part Time - Evening
- Neptune, NJ (11 miles from Freehold, NJ)
- 20 hours ago
- Neptune, NJ (11 miles from Freehold, NJ)
- 20 hours ago
The Customer Service Representative provides assistance for general and technical information. Interacts and communicates with physicians, patients and hospital staff....
- Sayreville, NJ (16 miles from Freehold, NJ)
- 1 day ago
- Sayreville, NJ (16 miles from Freehold, NJ)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Part Time Customer Service and Sales Associate
- Middletown, NJ (15 miles from Freehold, NJ)
- 1 day ago
- Middletown, NJ (15 miles from Freehold, NJ)
- 1 day ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Warehouse Customer Service Representative
- Edison, NJ (20 miles from Freehold, NJ)
- 1 day ago
- Edison, NJ (20 miles from Freehold, NJ)
- 1 day ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Pharmacy Customer Service Associate
- Matawan, NJ (12 miles from Freehold, NJ)
- 1 day ago
- Matawan, NJ (12 miles from Freehold, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Accounts Advisor
- Perth Amboy, NJ (20 miles from Freehold, NJ)
- 1 day ago
- Perth Amboy, NJ (20 miles from Freehold, NJ)
- 1 day ago
service....
Customer Service Representative (Spanish)
- Hamilton, NJ (23 miles from Freehold, NJ)
- 1 day ago
- Hamilton, NJ (23 miles from Freehold, NJ)
- 1 day ago
Customer Service Representative (Spanish) Location: Mercerville NJ 08619 Pay Rate: $22.00/Hour. without benefits Duration: 2+ months Work Hours: General Shift Timing Job Description: Answer incoming...
Customer Service Representative
- Aberdeen, NJ (12 miles from Freehold, NJ)
- 2 days ago
- Aberdeen, NJ (12 miles from Freehold, NJ)
- 2 days ago
Customer Service Representative NJ-35, Aberdeen Township, NJ, USA Req #7255 Friday, March 21, 2025 D&W Diesel, Inc. is looking to hire an experienced Customer Service/Inside Sales Representative for...
Customer Service Representative
- Cranbury, NJ (14 miles from Freehold, NJ)
- 2 days ago
- Cranbury, NJ (14 miles from Freehold, NJ)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...
Customer Service Representative
- Cranbury, NJ (14 miles from Freehold, NJ)
- 2 days ago
- Cranbury, NJ (14 miles from Freehold, NJ)
- 2 days ago
We are looking for a Customer Service Representative. This position is responsible for all communication between various departments and its customers....
Customer Service Representative
- Edison, NJ (20 miles from Freehold, NJ)
- 2 days ago
- Edison, NJ (20 miles from Freehold, NJ)
- 2 days ago
Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....
Customer Service Representative
- Edison, NJ (20 miles from Freehold, NJ)
- 2 days ago
- Edison, NJ (20 miles from Freehold, NJ)
- 2 days ago
As a Customer Service Representative, you will ensure that clients receive the promise of outstanding service....
Demographic Data for Freehold, NJ
Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Freehold, NJ
Highest Education Level
Customer Services in Freehold, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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