Customer Service Jobs in Hackensack, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 164 Jobs

Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)

  • Jersey City, NJ (11 miles from Hackensack, NJ)
  • 3 hours ago
  • Jersey City, NJ (11 miles from Hackensack, NJ)
  • 3 hours ago

Who You Are: 3+ years of customer service experience, preferably within a call center environment....

Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ

  • North Bergen, NJ (6 miles from Hackensack, NJ)
  • 3 hours ago
  • North Bergen, NJ (6 miles from Hackensack, NJ)
  • 3 hours ago

. + Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment. + Responsible for interacting with Customers and their representatives...

Client Service Representative

  • New York, NY (9 miles from Hackensack, NJ)
  • 3 hours ago
  • New York, NY (9 miles from Hackensack, NJ)
  • 3 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Client Service Representative, National Accounts

  • Hawthorne, NY (19 miles from Hackensack, NJ)
  • 7 hours ago
  • Hawthorne, NY (19 miles from Hackensack, NJ)
  • 7 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Jersey City, NJ (11 miles from Hackensack, NJ)
  • 19 hours ago
  • Jersey City, NJ (11 miles from Hackensack, NJ)
  • 19 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Lodi, NJ (1 mile from Hackensack, NJ)
  • 19 hours ago
  • Lodi, NJ (1 mile from Hackensack, NJ)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Medical Scheduler (Remote)

  • Summit, NJ (20 miles from Hackensack, NJ)
  • 22 hours ago
  • Summit, NJ (20 miles from Hackensack, NJ)
  • 22 hours ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Evening Customer Service Representative

  • Union, NJ (17 miles from Hackensack, NJ)
  • 1 day ago
  • Union, NJ (17 miles from Hackensack, NJ)
  • 1 day ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Part-Time Customer Service Representative - Chelsea

  • New York, NY (9 miles from Hackensack, NJ)
  • 1 day ago
  • New York, NY (9 miles from Hackensack, NJ)
  • 1 day ago

service experience 1+ years of sales experience Experience in a membership-based sales role within health/wellness/fitness industry preferred Skills and Abilities: Excellent customer service skills...

Client Service Representative

  • Staten Island, NY (18 miles from Hackensack, NJ)
  • 1 day ago
  • Staten Island, NY (18 miles from Hackensack, NJ)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Client Relations Associate - ON SITE

  • New York, NY (9 miles from Hackensack, NJ)
  • 1 day ago
  • New York, NY (9 miles from Hackensack, NJ)
  • 1 day ago

See below for more details Ability to multi-task / Self-manage Bachelor's or Associates Degree - Concentrations in Business, Finance, Economics, Accounting A Day in the Role: Provide customer service...

Customer Care Representative I

  • New Hyde Park, NY (21 miles from Hackensack, NJ)
  • 1 day ago
  • New Hyde Park, NY (21 miles from Hackensack, NJ)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Associate

  • Jersey City, NJ (11 miles from Hackensack, NJ)
  • 1 day ago
  • Jersey City, NJ (11 miles from Hackensack, NJ)
  • 1 day ago

We are looking for motivated individuals with little to no experience to be developed into our customer service team....

Sales & Customer Service Associate

  • Florham Park, NJ (20 miles from Hackensack, NJ)
  • 1 day ago
  • Florham Park, NJ (20 miles from Hackensack, NJ)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Part-Time Customer Service Agent

  • New York, NY (9 miles from Hackensack, NJ)
  • 2 days ago
  • New York, NY (9 miles from Hackensack, NJ)
  • 2 days ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....

Demographic Data for Hackensack, NJ

Moving to Hackensack, NJ? Find some basic demographic data about Hackensack, NJ below.

Local
National
46,030
2,252
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Hackensack, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hackensack, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hackensack, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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