Customer Service Jobs in Hoboken, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Belleville, NJ (7 miles from Hoboken, NJ)
- moments ago
- Belleville, NJ (7 miles from Hoboken, NJ)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Oceanside, NY (21 miles from Hoboken, NJ)
- moments ago
- Oceanside, NY (21 miles from Hoboken, NJ)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service and Sales Associate
- Queens Village, NY (14 miles from Hoboken, NJ)
- 1 hour ago
- Queens Village, NY (14 miles from Hoboken, NJ)
- 1 hour ago
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
Customer Service Representative
- New York, NY (1 mile from Hoboken, NJ)
- 3 hours ago
- New York, NY (1 mile from Hoboken, NJ)
- 3 hours ago
Job Overview: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our dynamic team....
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Customer Service Representative
- Edison, NJ (24 miles from Hoboken, NJ)
- 3 hours ago
- Edison, NJ (24 miles from Hoboken, NJ)
- 3 hours ago
Provide feedback on the efficiency of the customer service process. Qualifications Experience: Minimum of 1 year in a call center or customer service role....
Remote WorkCustomer Service Representative
- Berkeley Heights, NJ (20 miles from Hoboken, NJ)
- 3 hours ago
- Berkeley Heights, NJ (20 miles from Hoboken, NJ)
- 3 hours ago
Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Heights, NJ team....
Customer Service Associate Retail
- New York, NY (1 mile from Hoboken, NJ)
- 9 hours ago
- New York, NY (1 mile from Hoboken, NJ)
- 9 hours ago
Key Responsibilities: Provide outstanding customer service in a friendly, professional manner....
Customer Service Representative / Truck Dispatcher
- Jersey City, NJ (2 miles from Hoboken, NJ)
- 9 hours ago
- Jersey City, NJ (2 miles from Hoboken, NJ)
- 9 hours ago
Customer Service Representative / Truck Dispatcher Role : Customer Service Representative / Truck Dispatcher Location : New Jersey Duration : 12+Months New Jersey based Granite Stone wholesaler / Distributor...
Retail Customer Experience Associate, Cross County - Full Time
- Yonkers, NY (16 miles from Hoboken, NJ)
- 10 hours ago
- Yonkers, NY (16 miles from Hoboken, NJ)
- 10 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Retail Customer Experience Associate, Manhasset - Full Time
- Manhasset, NY (18 miles from Hoboken, NJ)
- 10 hours ago
- Manhasset, NY (18 miles from Hoboken, NJ)
- 10 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Associate - Temporary
- North Baldwin, NY (22 miles from Hoboken, NJ)
- 10 hours ago
- North Baldwin, NY (22 miles from Hoboken, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- East Rutherford, NJ (6 miles from Hoboken, NJ)
- 13 hours ago
- East Rutherford, NJ (6 miles from Hoboken, NJ)
- 13 hours ago
Have previous customer service and sales experience (required). Be able to prioritize and perform multiple tasks. Work cohesively with others in a fun and fast-paced environment....
Dispensary Associate-PT (Fort Lee)
- Fort Lee, NJ (7 miles from Hoboken, NJ)
- 13 hours ago
- Fort Lee, NJ (7 miles from Hoboken, NJ)
- 13 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Full-Time Sr. Customer Assistance Representative LaGuardia Airport (LGA)
- East Elmhurst, NY (8 miles from Hoboken, NJ)
- 1 day ago
- East Elmhurst, NY (8 miles from Hoboken, NJ)
- 1 day ago
Must have at least 1 year prior customer service retail or administrative support experience. The ability to operate a motor vehicle is a function of this position....
Customer Service Representative
- Livingston, NJ (15 miles from Hoboken, NJ)
- 1 day ago
- Livingston, NJ (15 miles from Hoboken, NJ)
- 1 day ago
Provide friendly and efficient customer service in person and/or over the telephone....
Demographic Data for Hoboken, NJ
Moving to Hoboken, NJ? Find some basic demographic data about Hoboken, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hoboken, NJ
Highest Education Level
Customer Services in Hoboken, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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