Customer Service Jobs in Jackson, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 40 Jobs

Retail Customer Service Supervisor

  • Howell, NJ (9 miles from Jackson, NJ)
  • 3 hours ago
  • Howell, NJ (9 miles from Jackson, NJ)
  • 3 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Associate

  • Manalapan, NJ (12 miles from Jackson, NJ)
  • 4 hours ago
  • Manalapan, NJ (12 miles from Jackson, NJ)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Temporary Dispensary Associate

  • Monroe Township, NJ (16 miles from Jackson, NJ)
  • 11 hours ago
  • Monroe Township, NJ (16 miles from Jackson, NJ)
  • 11 hours ago

service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...

Customer Service Associate - Temporary

  • Barnegat, NJ (20 miles from Jackson, NJ)
  • 13 hours ago
  • Barnegat, NJ (20 miles from Jackson, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Freehold Raceway - Full Time

  • Freehold, NJ (9 miles from Jackson, NJ)
  • 13 hours ago
  • Freehold, NJ (9 miles from Jackson, NJ)
  • 13 hours ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Sales & Customer Service Associate

  • Lawrenceville, NJ (22 miles from Jackson, NJ)
  • 16 hours ago
  • Lawrenceville, NJ (22 miles from Jackson, NJ)
  • 16 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative - Part Time - Evening

  • Neptune, NJ (16 miles from Jackson, NJ)
  • 3 days ago
  • Neptune, NJ (16 miles from Jackson, NJ)
  • 3 days ago

The Customer Service Representative provides assistance for general and technical information. Interacts and communicates with physicians, patients and hospital staff....

Customer Service Associate

  • Sayreville, NJ (24 miles from Jackson, NJ)
  • 3 days ago
  • Sayreville, NJ (24 miles from Jackson, NJ)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Part Time Customer Service and Sales Associate

  • Middletown, NJ (24 miles from Jackson, NJ)
  • 4 days ago
  • Middletown, NJ (24 miles from Jackson, NJ)
  • 4 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Pharmacy Customer Service Associate

  • Matawan, NJ (22 miles from Jackson, NJ)
  • 4 days ago
  • Matawan, NJ (22 miles from Jackson, NJ)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Spanish)

  • Hamilton, NJ (21 miles from Jackson, NJ)
  • 4 days ago
  • Hamilton, NJ (21 miles from Jackson, NJ)
  • 4 days ago

Customer Service Representative (Spanish)Location: Mercerville NJ 08619Pay Rate: $22.00/Hour. without benefitsDuration: 2+ monthsWork Hours: General Shift TimingJob Description:Answer incoming calls...

Customer Service Representative

  • Aberdeen, NJ (22 miles from Jackson, NJ)
  • 5 days ago
  • Aberdeen, NJ (22 miles from Jackson, NJ)
  • 5 days ago

Customer Service Representative NJ-35, Aberdeen Township, NJ, USA Req #7255 Friday, March 21, 2025 D&W Diesel, Inc. is looking to hire an experienced Customer Service/Inside Sales Representative for...

Customer Service Representative

  • Cranbury, NJ (18 miles from Jackson, NJ)
  • 5 days ago
  • Cranbury, NJ (18 miles from Jackson, NJ)
  • 5 days ago

CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...

Customer Service Representative

  • Cranbury, NJ (18 miles from Jackson, NJ)
  • 5 days ago
  • Cranbury, NJ (18 miles from Jackson, NJ)
  • 5 days ago

We are looking for a Customer Service Representative. This position is responsible for all communication between various departments and its customers....

Client Service Representative

  • Freehold, NJ (9 miles from Jackson, NJ)
  • 7 days ago
  • Freehold, NJ (9 miles from Jackson, NJ)
  • 7 days ago

ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...

Demographic Data for Jackson, NJ

Moving to Jackson, NJ? Find some basic demographic data about Jackson, NJ below.


Local
National
57,925
1,017
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Jackson, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jackson, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jackson, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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