Customer Service Jobs in Jersey City, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative TraxNYC - Midtown Manhattan
- New York City, NY (3 miles from Jersey City, NJ)
- 2 hours ago
- New York City, NY (3 miles from Jersey City, NJ)
- 2 hours ago
Previous customer service experience is required. Experience within the jewelry industry is preferred but not required....
Customer Service Representative, Brooklyn
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 2 hours ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 2 hours ago
Customer Service Representative We are looking for a Customer Service Representative to join our team!...
Customer Service Representative
- Newark, NJ (4 miles from Jersey City, NJ)
- 2 hours ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 2 hours ago
Customer Service Experience....
- Port Reading, NJ (14 miles from Jersey City, NJ)
- 2 hours ago
- Port Reading, NJ (14 miles from Jersey City, NJ)
- 2 hours ago
Read more at www.dsv.com Location: USA - Port Reading, 1009 W Middlesex Ave Division: Solutions Job Posting Title: Customer Service Agent/ Clerk Time Type: Full Time POSITION SUMMARY The Customer Service...
Customer Service Representative - PT
- New York, NY (4 miles from Jersey City, NJ)
- 7 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 7 hours ago
service....
Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- New York, NY (4 miles from Jersey City, NJ)
- 8 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 8 hours ago
Id : REQ_564507, Title : Retail Customer Experience Associate, Stanford Shopping Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...527,...
Customer Service Agent - LGA (Part-Time)
- East Elmhurst, NY (11 miles from Jersey City, NJ)
- 8 hours ago
- East Elmhurst, NY (11 miles from Jersey City, NJ)
- 8 hours ago
Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Representative
- Middlesex, NJ (24 miles from Jersey City, NJ)
- 8 hours ago
- Middlesex, NJ (24 miles from Jersey City, NJ)
- 8 hours ago
Customer Service Representative at NutraBio Labs Inc Customer Service Representative at NutraBio Labs Inc in Middlesex, New Jersey Posted in Other 12 days ago....
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ (16 miles from Jersey City, NJ)
- 8 hours ago
- Woodbridge, NJ (16 miles from Jersey City, NJ)
- 8 hours ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
Part-Time Customer Service Agent (32hrs.)
- Elizabeth, NJ (6 miles from Jersey City, NJ)
- 8 hours ago
- Elizabeth, NJ (6 miles from Jersey City, NJ)
- 8 hours ago
Part-Time Customer Service Agent (32hrs.) at Wakefern Food Corp. Part-Time Customer Service Agent (32hrs.) at Wakefern Food Corp. in Elizabeth, New Jersey Posted in Other 12 days ago....
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ (20 miles from Jersey City, NJ)
- 8 hours ago
- Woodcliff Lake, NJ (20 miles from Jersey City, NJ)
- 8 hours ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Inside Customer Service Representative
- Rahway, NJ (13 miles from Jersey City, NJ)
- 8 hours ago
- Rahway, NJ (13 miles from Jersey City, NJ)
- 8 hours ago
Inside Customer Service Representative at Grignard Company Inside Customer Service Representative at Grignard Company in Rahway, New Jersey Posted in Other 12 days ago....
Retail Customer Experience Associate, Willowbrook - NJ - Full Time
- Wayne, NJ (17 miles from Jersey City, NJ)
- 10 hours ago
- Wayne, NJ (17 miles from Jersey City, NJ)
- 10 hours ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
- South Ozone Park, NY (14 miles from Jersey City, NJ)
- 10 hours ago
- South Ozone Park, NY (14 miles from Jersey City, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Mineola, NY (22 miles from Jersey City, NJ)
- 10 hours ago
- Mineola, NY (22 miles from Jersey City, NJ)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jersey City, NJ
Highest Education Level
Customer Services in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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