Customer Service Jobs in Lakewood, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Belmar, NJ (12 miles from Lakewood, NJ)
- 19 hours ago
- Belmar, NJ (12 miles from Lakewood, NJ)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Long Branch, NJ (18 miles from Lakewood, NJ)
- 1 day ago
- Long Branch, NJ (18 miles from Lakewood, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Neptune City, NJ (12 miles from Lakewood, NJ)
- 1 day ago
- Neptune City, NJ (12 miles from Lakewood, NJ)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- New Egypt, NJ (15 miles from Lakewood, NJ)
- 2 days ago
- New Egypt, NJ (15 miles from Lakewood, NJ)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative- Jersey Shore
- Wall Township, NJ (9 miles from Lakewood, NJ)
- 4 days ago
- Wall Township, NJ (9 miles from Lakewood, NJ)
- 4 days ago
Job Order Number: DE9395452 Job Title: Customer Service Representative- Jersey Shore Company: Spectrum Plastics Master Location: Wall, NJ Salary: Education: Less Than High School Experience: None Hours...
Retail Customer Service Specialist
- West Long Branch, NJ (17 miles from Lakewood, NJ)
- 5 days ago
- West Long Branch, NJ (17 miles from Lakewood, NJ)
- 5 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Hamilton, NJ (21 miles from Lakewood, NJ)
- 5 days ago
- Hamilton, NJ (21 miles from Lakewood, NJ)
- 5 days ago
Provide superior customer service to customers via phone and email. Provide quick turnaround on District service calls. Provide quick responses to local customers....
- Bayville, NJ (11 miles from Lakewood, NJ)
- 6 days ago
- Bayville, NJ (11 miles from Lakewood, NJ)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Phone, Email, Chat Support)
- Cranbury, NJ (24 miles from Lakewood, NJ)
- 14 days ago
- Cranbury, NJ (24 miles from Lakewood, NJ)
- 14 days ago
service experience preferred but not always required.Types of Customer Service Roles:Phone Support Representative - Handles inbound and outbound calls.Email Support Representative - Responds to customer...
Customer Service Representative
- Old Bridge, NJ (22 miles from Lakewood, NJ)
- 19 days ago
- Old Bridge, NJ (22 miles from Lakewood, NJ)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Howell, NJ (5 miles from Lakewood, NJ)
- 20 days ago
- Howell, NJ (5 miles from Lakewood, NJ)
- 20 days ago
Customer Service Representative to join our client's team....
- Wall Township, NJ (9 miles from Lakewood, NJ)
- 24 days ago
- Wall Township, NJ (9 miles from Lakewood, NJ)
- 24 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Associate
- Eatontown, NJ (16 miles from Lakewood, NJ)
- 27 days ago
- Eatontown, NJ (16 miles from Lakewood, NJ)
- 27 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
PG Customer Service Representative
- Matawan, NJ (23 miles from Lakewood, NJ)
- 28 days ago
- Matawan, NJ (23 miles from Lakewood, NJ)
- 28 days ago
General Description: Provide a high level of customer service and client retention. Demonstrate thorough knowledge of all programs, client base, and systems....
- East Windsor, NJ (24 miles from Lakewood, NJ)
- 28 days ago
- East Windsor, NJ (24 miles from Lakewood, NJ)
- 28 days ago
The CSR combines customer service with sales skills to develop the relationships we have with our clients, as well as positively impact our business....
Demographic Data for Lakewood, NJ
Moving to Lakewood, NJ? Find some basic demographic data about Lakewood, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lakewood, NJ
Highest Education Level
Customer Services in Lakewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »