Customer Service Jobs in Lawrence Township, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 76 Jobs

Customer Service Associate

  • Horsham, PA (23 miles from Lawrence Township, NJ)
  • 2 hours ago
  • Horsham, PA (23 miles from Lawrence Township, NJ)
  • 2 hours ago

Experience working in a Customer Service/Inside Sales role with a multi-site distribution and/or manufacturing company required....

Remote Work

Customer Service Associate

  • Manalapan, NJ (18 miles from Lawrence Township, NJ)
  • 19 hours ago
  • Manalapan, NJ (18 miles from Lawrence Township, NJ)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Temporary Dispensary Associate

  • Monroe Township, NJ (16 miles from Lawrence Township, NJ)
  • 1 day ago
  • Monroe Township, NJ (16 miles from Lawrence Township, NJ)
  • 1 day ago

service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...

Retail Customer Experience Associate, Freehold Raceway - Full Time

  • Freehold, NJ (22 miles from Lawrence Township, NJ)
  • 1 day ago
  • Freehold, NJ (22 miles from Lawrence Township, NJ)
  • 1 day ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Client Service Representative

  • Middlesex, NJ (23 miles from Lawrence Township, NJ)
  • 1 day ago
  • Middlesex, NJ (23 miles from Lawrence Township, NJ)
  • 1 day ago

Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...

Sales & Customer Service Associate

  • Hillsborough, NJ (15 miles from Lawrence Township, NJ)
  • 1 day ago
  • Hillsborough, NJ (15 miles from Lawrence Township, NJ)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative - New Britain

  • New Britain, PA (22 miles from Lawrence Township, NJ)
  • 1 day ago
  • New Britain, PA (22 miles from Lawrence Township, NJ)
  • 1 day ago

Provide outstanding customer service while exhibiting a professional demeanor at all times....

Customer Service Associate - Temporary

  • Ewing, NJ (4 miles from Lawrence Township, NJ)
  • 1 day ago
  • Ewing, NJ (4 miles from Lawrence Township, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

B2b Customer Service Representative

  • Bridgewater, NJ (22 miles from Lawrence Township, NJ)
  • 2 days ago
  • Bridgewater, NJ (22 miles from Lawrence Township, NJ)
  • 2 days ago

.& RESPONSIBILITIES OF THE B2B CUSTOMER SERVICE REPRESENTATIVE: Customer Service: Provide exceptional customer service to our business clients, addressing inquiries, resolving issues, and ensuring a...

Customer Service Representative

  • Burlington, NJ (15 miles from Lawrence Township, NJ)
  • 2 days ago
  • Burlington, NJ (15 miles from Lawrence Township, NJ)
  • 2 days ago

Are you passionate about helping others and ready to launch your career in customer service?...

Customer Service Representative

  • Middlesex, NJ (23 miles from Lawrence Township, NJ)
  • 3 days ago
  • Middlesex, NJ (23 miles from Lawrence Township, NJ)
  • 3 days ago

Customer Service Representative at NutraBio Labs Inc Customer Service Representative at NutraBio Labs Inc in Middlesex, New Jersey Posted in Other 12 days ago....

Customer Service Representative

  • Piscataway, NJ (22 miles from Lawrence Township, NJ)
  • 3 days ago
  • Piscataway, NJ (22 miles from Lawrence Township, NJ)
  • 3 days ago

Provide support to customer service in order to resolve any order issue that arises....

Customer Service Representative

  • Somerville, NJ (21 miles from Lawrence Township, NJ)
  • 4 days ago
  • Somerville, NJ (21 miles from Lawrence Township, NJ)
  • 4 days ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Customer Service Associate

  • Sayreville, NJ (22 miles from Lawrence Township, NJ)
  • 4 days ago
  • Sayreville, NJ (22 miles from Lawrence Township, NJ)
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Warehouse Customer Service Representative

  • Edison, NJ (23 miles from Lawrence Township, NJ)
  • 4 days ago
  • Edison, NJ (23 miles from Lawrence Township, NJ)
  • 4 days ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Demographic Data for Lawrence Township, NJ

Moving to Lawrence Township, NJ? Find some basic demographic data about Lawrence Township, NJ below.


Local
National
31,955
987
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lawrence Township, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrence Township, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrence Township, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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