Customer Service Jobs in Ledgewood, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Customer Service Representative - Medical Scheduler (Remote)

  • Summit, NJ (19 miles from Ledgewood, NJ)
  • 7 hours ago
  • Summit, NJ (19 miles from Ledgewood, NJ)
  • 7 hours ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Evening Customer Service Representative

  • Union, NJ (24 miles from Ledgewood, NJ)
  • 13 hours ago
  • Union, NJ (24 miles from Ledgewood, NJ)
  • 13 hours ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Client Service Representative

  • Middlesex, NJ (22 miles from Ledgewood, NJ)
  • 16 hours ago
  • Middlesex, NJ (22 miles from Ledgewood, NJ)
  • 16 hours ago

Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...

Sales & Customer Service Associate

  • Warren, NJ (19 miles from Ledgewood, NJ)
  • 16 hours ago
  • Warren, NJ (19 miles from Ledgewood, NJ)
  • 16 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate - Temporary

  • Springfield, NJ (21 miles from Ledgewood, NJ)
  • 1 day ago
  • Springfield, NJ (21 miles from Ledgewood, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

B2b Customer Service Representative

  • Bridgewater, NJ (20 miles from Ledgewood, NJ)
  • 1 day ago
  • Bridgewater, NJ (20 miles from Ledgewood, NJ)
  • 1 day ago

.& RESPONSIBILITIES OF THE B2B CUSTOMER SERVICE REPRESENTATIVE: Customer Service: Provide exceptional customer service to our business clients, addressing inquiries, resolving issues, and ensuring a...

Customer Service Representative $17 hourly

  • Fairfield, NJ (19 miles from Ledgewood, NJ)
  • 2 days ago
  • Fairfield, NJ (19 miles from Ledgewood, NJ)
  • 2 days ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Representative

  • Middlesex, NJ (22 miles from Ledgewood, NJ)
  • 2 days ago
  • Middlesex, NJ (22 miles from Ledgewood, NJ)
  • 2 days ago

Customer Service Representative at NutraBio Labs Inc Customer Service Representative at NutraBio Labs Inc in Middlesex, New Jersey Posted in Other 12 days ago....

Retail Customer Experience Associate, Willowbrook - NJ - Full Time

  • Wayne, NJ (22 miles from Ledgewood, NJ)
  • 2 days ago
  • Wayne, NJ (22 miles from Ledgewood, NJ)
  • 2 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Associate

  • Franklin, NJ (16 miles from Ledgewood, NJ)
  • 3 days ago
  • Franklin, NJ (16 miles from Ledgewood, NJ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - The Mall at Short Hills

  • Short Hills, NJ (19 miles from Ledgewood, NJ)
  • 3 days ago
  • Short Hills, NJ (19 miles from Ledgewood, NJ)
  • 3 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Representative

  • Somerville, NJ (20 miles from Ledgewood, NJ)
  • 3 days ago
  • Somerville, NJ (20 miles from Ledgewood, NJ)
  • 3 days ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Customer Service Associate

  • Neshanic Station, NJ (24 miles from Ledgewood, NJ)
  • 3 days ago
  • Neshanic Station, NJ (24 miles from Ledgewood, NJ)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative - Mortgage Services

  • Wayne, NJ (22 miles from Ledgewood, NJ)
  • 3 days ago
  • Wayne, NJ (22 miles from Ledgewood, NJ)
  • 3 days ago

Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers....

Pharmacy Customer Service Associate

  • Wharton, NJ (5 miles from Ledgewood, NJ)
  • 4 days ago
  • Wharton, NJ (5 miles from Ledgewood, NJ)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Ledgewood, NJ

Moving to Ledgewood, NJ? Find some basic demographic data about Ledgewood, NJ below.

Local
National
3,723
171
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Ledgewood, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ledgewood, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ledgewood, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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