Customer Service Jobs in Montvale, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Belleville, NJ (19 miles from Montvale, NJ)
- 5 hours ago
- Belleville, NJ (19 miles from Montvale, NJ)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New York, NY (21 miles from Montvale, NJ)
- 8 hours ago
- New York, NY (21 miles from Montvale, NJ)
- 8 hours ago
Job Overview: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our dynamic team....
Customer Service Associate Retail
- New York, NY (21 miles from Montvale, NJ)
- 14 hours ago
- New York, NY (21 miles from Montvale, NJ)
- 14 hours ago
Key Responsibilities: Provide outstanding customer service in a friendly, professional manner....
Customer Service Representative / Truck Dispatcher
- Jersey City, NJ (22 miles from Montvale, NJ)
- 14 hours ago
- Jersey City, NJ (22 miles from Montvale, NJ)
- 14 hours ago
Customer Service Representative / Truck Dispatcher Role : Customer Service Representative / Truck Dispatcher Location : New Jersey Duration : 12+Months New Jersey based Granite Stone wholesaler / Distributor...
Retail Customer Experience Associate, Cross County - Full Time
- Yonkers, NY (11 miles from Montvale, NJ)
- 15 hours ago
- Yonkers, NY (11 miles from Montvale, NJ)
- 15 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Sales & Customer Service Associate
- East Rutherford, NJ (16 miles from Montvale, NJ)
- 18 hours ago
- East Rutherford, NJ (16 miles from Montvale, NJ)
- 18 hours ago
Have previous customer service and sales experience (required). Be able to prioritize and perform multiple tasks. Work cohesively with others in a fun and fast-paced environment....
Dispensary Associate-PT (Fort Lee)
- Fort Lee, NJ (14 miles from Montvale, NJ)
- 18 hours ago
- Fort Lee, NJ (14 miles from Montvale, NJ)
- 18 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- Mount Kisco, NY (19 miles from Montvale, NJ)
- 22 hours ago
- Mount Kisco, NY (19 miles from Montvale, NJ)
- 22 hours ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Full-Time Sr. Customer Assistance Representative LaGuardia Airport (LGA)
- East Elmhurst, NY (22 miles from Montvale, NJ)
- 1 day ago
- East Elmhurst, NY (22 miles from Montvale, NJ)
- 1 day ago
Must have at least 1 year prior customer service retail or administrative support experience. The ability to operate a motor vehicle is a function of this position....
Customer Service Representative
- Livingston, NJ (23 miles from Montvale, NJ)
- 1 day ago
- Livingston, NJ (23 miles from Montvale, NJ)
- 1 day ago
Provide friendly and efficient customer service in person and/or over the telephone....
Customer Service Representative
- Port Washington, NY (23 miles from Montvale, NJ)
- 1 day ago
- Port Washington, NY (23 miles from Montvale, NJ)
- 1 day ago
Customer Service Representative Port Washington based manufacturer is seeking a qualified candidate for a Customer Service position....
Customer Service Associate - Temporary
- West New York, NJ (18 miles from Montvale, NJ)
- 1 day ago
- West New York, NJ (18 miles from Montvale, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Whitestone, NY (22 miles from Montvale, NJ)
- 1 day ago
- Whitestone, NY (22 miles from Montvale, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Fashion Valley - Full Time
- New York, NY (21 miles from Montvale, NJ)
- 2 days ago
- New York, NY (21 miles from Montvale, NJ)
- 2 days ago
Id : REQ_582043, Title : Retail Customer Experience Associate, Fashion Valley - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...582,...
Customer Support Associate (Seasonal)
- New York, NY (21 miles from Montvale, NJ)
- 2 days ago
- New York, NY (21 miles from Montvale, NJ)
- 2 days ago
service expert, delivering exceptional support by showcasing deep product expertise- Proficient multitasker, committed to delivering high-quality work across various tasks****Even better if you have...
Remote WorkDemographic Data for Montvale, NJ
Moving to Montvale, NJ? Find some basic demographic data about Montvale, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Montvale, NJ
Highest Education Level
Customer Services in Montvale, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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