Customer Service Jobs in Montvale, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 152 Jobs

Customer Service Associate

Belleville, NJ (19 miles from Montvale, NJ)
5 hours ago

Belleville, NJ (19 miles from Montvale, NJ)
5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

New York, NY (21 miles from Montvale, NJ)
8 hours ago

New York, NY (21 miles from Montvale, NJ)
8 hours ago

Job Overview: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our dynamic team....

Customer Service Associate Retail

New York, NY (21 miles from Montvale, NJ)
14 hours ago

New York, NY (21 miles from Montvale, NJ)
14 hours ago

Key Responsibilities: Provide outstanding customer service in a friendly, professional manner....

Customer Service Representative / Truck Dispatcher

Jersey City, NJ (22 miles from Montvale, NJ)
14 hours ago

Jersey City, NJ (22 miles from Montvale, NJ)
14 hours ago

Customer Service Representative / Truck Dispatcher Role : Customer Service Representative / Truck Dispatcher Location : New Jersey Duration : 12+Months New Jersey based Granite Stone wholesaler / Distributor...

Retail Customer Experience Associate, Cross County - Full Time

Yonkers, NY (11 miles from Montvale, NJ)
15 hours ago

Yonkers, NY (11 miles from Montvale, NJ)
15 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Sales & Customer Service Associate

East Rutherford, NJ (16 miles from Montvale, NJ)
18 hours ago

East Rutherford, NJ (16 miles from Montvale, NJ)
18 hours ago

Have previous customer service and sales experience (required). Be able to prioritize and perform multiple tasks. Work cohesively with others in a fun and fast-paced environment....

Dispensary Associate-PT (Fort Lee)

Fort Lee, NJ (14 miles from Montvale, NJ)
18 hours ago

Fort Lee, NJ (14 miles from Montvale, NJ)
18 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Relations Specialist

Mount Kisco, NY (19 miles from Montvale, NJ)
22 hours ago

Mount Kisco, NY (19 miles from Montvale, NJ)
22 hours ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Full-Time Sr. Customer Assistance Representative LaGuardia Airport (LGA)

East Elmhurst, NY (22 miles from Montvale, NJ)
1 day ago

East Elmhurst, NY (22 miles from Montvale, NJ)
1 day ago

Must have at least 1 year prior customer service retail or administrative support experience. The ability to operate a motor vehicle is a function of this position....

Customer Service Representative

Livingston, NJ (23 miles from Montvale, NJ)
1 day ago

Livingston, NJ (23 miles from Montvale, NJ)
1 day ago

Provide friendly and efficient customer service in person and/or over the telephone....

Customer Service Representative

Port Washington, NY (23 miles from Montvale, NJ)
1 day ago

Port Washington, NY (23 miles from Montvale, NJ)
1 day ago

Customer Service Representative Port Washington based manufacturer is seeking a qualified candidate for a Customer Service position....

Customer Service Associate - Temporary

West New York, NJ (18 miles from Montvale, NJ)
1 day ago

West New York, NJ (18 miles from Montvale, NJ)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

Whitestone, NY (22 miles from Montvale, NJ)
1 day ago

Whitestone, NY (22 miles from Montvale, NJ)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Fashion Valley - Full Time

New York, NY (21 miles from Montvale, NJ)
2 days ago

New York, NY (21 miles from Montvale, NJ)
2 days ago

Id : REQ_582043, Title : Retail Customer Experience Associate, Fashion Valley - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...582,...

Customer Support Associate (Seasonal)

New York, NY (21 miles from Montvale, NJ)
2 days ago

New York, NY (21 miles from Montvale, NJ)
2 days ago

service expert, delivering exceptional support by showcasing deep product expertise- Proficient multitasker, committed to delivering high-quality work across various tasks****Even better if you have...

Remote Work

View all 152 jobs

Demographic Data for Montvale, NJ

Moving to Montvale, NJ? Find some basic demographic data about Montvale, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Montvale, NJ

Local

National

Total Population

8,436

Number of Businesses

512

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Montvale, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Montvale, NJ offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Montvale, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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