Customer Service Jobs in Morris Plains, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 100 Jobs

Customer Service Associate

  • Wayne, NJ (14 miles from Morris Plains, NJ)
  • 2 hours ago
  • Wayne, NJ (14 miles from Morris Plains, NJ)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Airline Customer Service Representative at EWR Airport (Korean Speakers Needed) - $19.75/hr with $4.60 Health Variance (EWR CSA KE-LS)

  • Newark, NJ (18 miles from Morris Plains, NJ)
  • 14 hours ago
  • Newark, NJ (18 miles from Morris Plains, NJ)
  • 14 hours ago

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? WE ARE LOOKING FOR...

Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)

  • Jersey City, NJ (23 miles from Morris Plains, NJ)
  • 1 day ago
  • Jersey City, NJ (23 miles from Morris Plains, NJ)
  • 1 day ago

Who You Are: 3+ years of customer service experience, preferably within a call center environment....

Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ

  • North Bergen, NJ (24 miles from Morris Plains, NJ)
  • 1 day ago
  • North Bergen, NJ (24 miles from Morris Plains, NJ)
  • 1 day ago

. + Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment. + Responsible for interacting with Customers and their representatives...

Customer Service Representative

  • Jersey City, NJ (23 miles from Morris Plains, NJ)
  • 2 days ago
  • Jersey City, NJ (23 miles from Morris Plains, NJ)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Lodi, NJ (21 miles from Morris Plains, NJ)
  • 2 days ago
  • Lodi, NJ (21 miles from Morris Plains, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Medical Scheduler (Remote)

  • Summit, NJ (11 miles from Morris Plains, NJ)
  • 2 days ago
  • Summit, NJ (11 miles from Morris Plains, NJ)
  • 2 days ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Evening Customer Service Representative

  • Union, NJ (15 miles from Morris Plains, NJ)
  • 2 days ago
  • Union, NJ (15 miles from Morris Plains, NJ)
  • 2 days ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Client Service Representative

  • Middlesex, NJ (18 miles from Morris Plains, NJ)
  • 2 days ago
  • Middlesex, NJ (18 miles from Morris Plains, NJ)
  • 2 days ago

Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...

Sales & Customer Service Associate

  • Warren, NJ (14 miles from Morris Plains, NJ)
  • 2 days ago
  • Warren, NJ (14 miles from Morris Plains, NJ)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate

  • Jersey City, NJ (23 miles from Morris Plains, NJ)
  • 3 days ago
  • Jersey City, NJ (23 miles from Morris Plains, NJ)
  • 3 days ago

We are looking for motivated individuals with little to no experience to be developed into our customer service team....

B2b Customer Service Representative

  • Bridgewater, NJ (18 miles from Morris Plains, NJ)
  • 3 days ago
  • Bridgewater, NJ (18 miles from Morris Plains, NJ)
  • 3 days ago

.& RESPONSIBILITIES OF THE B2B CUSTOMER SERVICE REPRESENTATIVE: Customer Service: Provide exceptional customer service to our business clients, addressing inquiries, resolving issues, and ensuring a...

Customer Service Representative $17 hourly

  • Fairfield, NJ (10 miles from Morris Plains, NJ)
  • 4 days ago
  • Fairfield, NJ (10 miles from Morris Plains, NJ)
  • 4 days ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Representative

  • Garfield, NJ (19 miles from Morris Plains, NJ)
  • 4 days ago
  • Garfield, NJ (19 miles from Morris Plains, NJ)
  • 4 days ago

In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met....

Customer Service Agent/ Clerk

  • Port Reading, NJ (22 miles from Morris Plains, NJ)
  • 4 days ago
  • Port Reading, NJ (22 miles from Morris Plains, NJ)
  • 4 days ago

Read more at www.dsv.com Location: USA - Port Reading, 1009 W Middlesex Ave Division: Solutions Job Posting Title: Customer Service Agent/ Clerk Time Type: Full Time POSITION SUMMARY The Customer Service...

Demographic Data for Morris Plains, NJ

Moving to Morris Plains, NJ? Find some basic demographic data about Morris Plains, NJ below.

Local
National
21,459
514
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Morris Plains, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Morris Plains, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Morris Plains, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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