Customer Service Jobs in Morristown, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Newark, NJ (17 miles from Morristown, NJ)
- 6 hours ago
- Newark, NJ (17 miles from Morristown, NJ)
- 6 hours ago
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? WE ARE LOOKING FOR...
Retail Customer Service Supervisor
- East Brunswick, NJ (24 miles from Morristown, NJ)
- 15 hours ago
- East Brunswick, NJ (24 miles from Morristown, NJ)
- 15 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Belleville, NJ (17 miles from Morristown, NJ)
- 15 hours ago
- Belleville, NJ (17 miles from Morristown, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
Who You Are: 3+ years of customer service experience, preferably within a call center environment....
Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ
- North Bergen, NJ (24 miles from Morristown, NJ)
- 1 day ago
- North Bergen, NJ (24 miles from Morristown, NJ)
- 1 day ago
. + Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment. + Responsible for interacting with Customers and their representatives...
Customer Service Representative
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Lodi, NJ (22 miles from Morristown, NJ)
- 1 day ago
- Lodi, NJ (22 miles from Morristown, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Medical Scheduler (Remote)
- Summit, NJ (8 miles from Morristown, NJ)
- 1 day ago
- Summit, NJ (8 miles from Morristown, NJ)
- 1 day ago
We provide customer service to some of the nations most prominent brands....
Remote WorkEvening Customer Service Representative
- Union, NJ (13 miles from Morristown, NJ)
- 2 days ago
- Union, NJ (13 miles from Morristown, NJ)
- 2 days ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
- Middlesex, NJ (14 miles from Morristown, NJ)
- 2 days ago
- Middlesex, NJ (14 miles from Morristown, NJ)
- 2 days ago
Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...
Sales & Customer Service Associate
- Hillsborough, NJ (21 miles from Morristown, NJ)
- 2 days ago
- Hillsborough, NJ (21 miles from Morristown, NJ)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Staten Island, NY (23 miles from Morristown, NJ)
- 2 days ago
- Staten Island, NY (23 miles from Morristown, NJ)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Jersey City, NJ (22 miles from Morristown, NJ)
- 2 days ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 2 days ago
We are looking for motivated individuals with little to no experience to be developed into our customer service team....
B2b Customer Service Representative
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 3 days ago
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 3 days ago
.& RESPONSIBILITIES OF THE B2B CUSTOMER SERVICE REPRESENTATIVE: Customer Service: Provide exceptional customer service to our business clients, addressing inquiries, resolving issues, and ensuring a...
Customer Service Representative $17 hourly
- Fairfield, NJ (12 miles from Morristown, NJ)
- 3 days ago
- Fairfield, NJ (12 miles from Morristown, NJ)
- 3 days ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Morristown, NJ
Highest Education Level
Customer Services in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »