Customer Service Jobs in Mount Laurel, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 104 Jobs

Licensed Customer Service Representative

Liberty Mutual Insurance
Marlton, NJ (7 miles from Mount Laurel, NJ)
14 hours ago

Liberty Mutual Insurance
Marlton, NJ (7 miles from Mount Laurel, NJ)
14 hours ago

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative

Philadelphia, PA (13 miles from Mount Laurel, NJ)
20 days ago

Philadelphia, PA (13 miles from Mount Laurel, NJ)
20 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Loss Prevention Customer Service Associate II

Levittown, PA (15 miles from Mount Laurel, NJ)
moments ago

Levittown, PA (15 miles from Mount Laurel, NJ)
moments ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Philadelphia, PA (13 miles from Mount Laurel, NJ)
2 hours ago

Philadelphia, PA (13 miles from Mount Laurel, NJ)
2 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Pharmacy Customer Service Associate

Woodbury, NJ (14 miles from Mount Laurel, NJ)
4 hours ago

Woodbury, NJ (14 miles from Mount Laurel, NJ)
4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

Woodbury, NJ (14 miles from Mount Laurel, NJ)
4 hours ago

Woodbury, NJ (14 miles from Mount Laurel, NJ)
4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

Langhorne, PA (15 miles from Mount Laurel, NJ)
18 hours ago

Langhorne, PA (15 miles from Mount Laurel, NJ)
18 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1717 E Lincoln Hwy, Langhorne, PA...

Customer Service Representative

Havertown, PA (21 miles from Mount Laurel, NJ)
20 hours ago

Havertown, PA (21 miles from Mount Laurel, NJ)
20 hours ago

Construction firm has an immediate direct hire opportunity for a Customer Service Representative. CSR will have prior customer service experience preferable in construction....

F&I Customer Support Associate or Consultant

Trenton, NJ (20 miles from Mount Laurel, NJ)
1 day ago

Trenton, NJ (20 miles from Mount Laurel, NJ)
1 day ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

Customer Service Associate

Folcroft, PA (19 miles from Mount Laurel, NJ)
1 day ago

Folcroft, PA (19 miles from Mount Laurel, NJ)
1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

Trenton, NJ (20 miles from Mount Laurel, NJ)
2 days ago

Trenton, NJ (20 miles from Mount Laurel, NJ)
2 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Specialist

Fairless Hills, PA (15 miles from Mount Laurel, NJ)
2 days ago

Fairless Hills, PA (15 miles from Mount Laurel, NJ)
2 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

Feasterville Trevose, PA (14 miles from Mount Laurel, NJ)
2 days ago

Feasterville Trevose, PA (14 miles from Mount Laurel, NJ)
2 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Corporate Customer Service Representative-BG

Philadelphia, PA (13 miles from Mount Laurel, NJ)
2 days ago

Philadelphia, PA (13 miles from Mount Laurel, NJ)
2 days ago

If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!...

Customer Service Associate - Temporary

Cherry Hill, NJ (6 miles from Mount Laurel, NJ)
2 days ago

Cherry Hill, NJ (6 miles from Mount Laurel, NJ)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

View all 104 jobs

Demographic Data for Mount Laurel, NJ

Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Mount Laurel, NJ

Local

National

Total Population

44,633

Number of Businesses

1,419

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Mount Laurel, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mount Laurel, NJ offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Mount Laurel, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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