Customer Service Jobs in Mount Laurel, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Dispatcher/Customer Service Representative (Call Center)

  • Moorestown, NJ (1 mile from Mount Laurel, NJ)
  • 8 hours ago
  • Moorestown, NJ (1 mile from Mount Laurel, NJ)
  • 8 hours ago

Do you love the world of customer service? If so, this is the job for you! We're seeking an experienced call center and/or dispatch representative!...

Customer Service Associate - Temporary

  • Glenolden, PA (20 miles from Mount Laurel, NJ)
  • 9 hours ago
  • Glenolden, PA (20 miles from Mount Laurel, NJ)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Glassboro, NJ (21 miles from Mount Laurel, NJ)
  • 9 hours ago
  • Glassboro, NJ (21 miles from Mount Laurel, NJ)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • West Berlin, NJ (10 miles from Mount Laurel, NJ)
  • 12 hours ago
  • West Berlin, NJ (10 miles from Mount Laurel, NJ)
  • 12 hours ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Representative

  • Moorestown, NJ (1 mile from Mount Laurel, NJ)
  • 21 hours ago
  • Moorestown, NJ (1 mile from Mount Laurel, NJ)
  • 21 hours ago

Medical, vision, dental and 401(k) available Life insurance Flexible schedule Paid time off Opportunities for training and advancement Job Responsibilities Provide outstanding customer service on all...

Customer Service Associate

  • North Wales, PA (24 miles from Mount Laurel, NJ)
  • 1 day ago
  • North Wales, PA (24 miles from Mount Laurel, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Bensalem, PA (10 miles from Mount Laurel, NJ)
  • 1 day ago
  • Bensalem, PA (10 miles from Mount Laurel, NJ)
  • 1 day ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Churchville, PA (16 miles from Mount Laurel, NJ)
  • 1 day ago
  • Churchville, PA (16 miles from Mount Laurel, NJ)
  • 1 day ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Client Service Representative - Commercial Lines

  • Blue Bell, PA (23 miles from Mount Laurel, NJ)
  • 1 day ago
  • Blue Bell, PA (23 miles from Mount Laurel, NJ)
  • 1 day ago

We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....

Customer Service Representative - Driving

  • Philadelphia, PA (13 miles from Mount Laurel, NJ)
  • 1 day ago
  • Philadelphia, PA (13 miles from Mount Laurel, NJ)
  • 1 day ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Philadelphia, PA (13 miles from Mount Laurel, NJ)
  • 1 day ago
  • Philadelphia, PA (13 miles from Mount Laurel, NJ)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Associate

  • Turnersville, NJ (13 miles from Mount Laurel, NJ)
  • 1 day ago
  • Turnersville, NJ (13 miles from Mount Laurel, NJ)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Philadelphia, PA (15 miles from Mount Laurel, NJ)
  • 1 day ago
  • Philadelphia, PA (15 miles from Mount Laurel, NJ)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate - Dinner/Close Shift

  • Fairless Hills, PA (15 miles from Mount Laurel, NJ)
  • 1 day ago
  • Fairless Hills, PA (15 miles from Mount Laurel, NJ)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Mount Laurel, NJ
  • 2 days ago
  • Mount Laurel, NJ
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Mount Laurel, NJ

Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.


Local
National
44,633
1,419
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mount Laurel, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mount Laurel, NJ offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mount Laurel, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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