Customer Service Jobs in Mount Laurel, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispatcher/Customer Service Representative (Call Center)
- Moorestown, NJ (1 mile from Mount Laurel, NJ)
- 8 hours ago
- Moorestown, NJ (1 mile from Mount Laurel, NJ)
- 8 hours ago
Do you love the world of customer service? If so, this is the job for you! We're seeking an experienced call center and/or dispatch representative!...
Customer Service Associate - Temporary
- Glenolden, PA (20 miles from Mount Laurel, NJ)
- 9 hours ago
- Glenolden, PA (20 miles from Mount Laurel, NJ)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Glassboro, NJ (21 miles from Mount Laurel, NJ)
- 9 hours ago
- Glassboro, NJ (21 miles from Mount Laurel, NJ)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- West Berlin, NJ (10 miles from Mount Laurel, NJ)
- 12 hours ago
- West Berlin, NJ (10 miles from Mount Laurel, NJ)
- 12 hours ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Representative
- Moorestown, NJ (1 mile from Mount Laurel, NJ)
- 21 hours ago
- Moorestown, NJ (1 mile from Mount Laurel, NJ)
- 21 hours ago
Medical, vision, dental and 401(k) available Life insurance Flexible schedule Paid time off Opportunities for training and advancement Job Responsibilities Provide outstanding customer service on all...
- North Wales, PA (24 miles from Mount Laurel, NJ)
- 1 day ago
- North Wales, PA (24 miles from Mount Laurel, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bensalem, PA (10 miles from Mount Laurel, NJ)
- 1 day ago
- Bensalem, PA (10 miles from Mount Laurel, NJ)
- 1 day ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Churchville, PA (16 miles from Mount Laurel, NJ)
- 1 day ago
- Churchville, PA (16 miles from Mount Laurel, NJ)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Client Service Representative - Commercial Lines
- Blue Bell, PA (23 miles from Mount Laurel, NJ)
- 1 day ago
- Blue Bell, PA (23 miles from Mount Laurel, NJ)
- 1 day ago
We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....
Customer Service Representative - Driving
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Associate
- Turnersville, NJ (13 miles from Mount Laurel, NJ)
- 1 day ago
- Turnersville, NJ (13 miles from Mount Laurel, NJ)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Philadelphia, PA (15 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (15 miles from Mount Laurel, NJ)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Dinner/Close Shift
- Fairless Hills, PA (15 miles from Mount Laurel, NJ)
- 1 day ago
- Fairless Hills, PA (15 miles from Mount Laurel, NJ)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Mount Laurel, NJ
Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mount Laurel, NJ
Highest Education Level
Customer Services in Mount Laurel, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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