Customer Service Jobs in New Brunswick, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 91 Jobs

Part Time Customer Service Representative $17 hourly

  • West Windsor, NJ (17 miles from New Brunswick, NJ)
  • 8 hours ago
  • West Windsor, NJ (17 miles from New Brunswick, NJ)
  • 8 hours ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Customer Service Representative $17 hourly

  • North Plainfield, NJ (9 miles from New Brunswick, NJ)
  • 8 hours ago
  • North Plainfield, NJ (9 miles from New Brunswick, NJ)
  • 8 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Associate

  • Irvington, NJ (19 miles from New Brunswick, NJ)
  • 8 hours ago
  • Irvington, NJ (19 miles from New Brunswick, NJ)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Skillman, NJ (14 miles from New Brunswick, NJ)
  • 11 hours ago
  • Skillman, NJ (14 miles from New Brunswick, NJ)
  • 11 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • North Brunswick, NJ (3 miles from New Brunswick, NJ)
  • 21 hours ago
  • North Brunswick, NJ (3 miles from New Brunswick, NJ)
  • 21 hours ago

The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Associate, Electronics

  • Newark, NJ (22 miles from New Brunswick, NJ)
  • 21 hours ago
  • Newark, NJ (22 miles from New Brunswick, NJ)
  • 21 hours ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Premium Audit Customer Service Representative - Remote

  • Morristown, NJ (20 miles from New Brunswick, NJ)
  • 1 day ago
  • Morristown, NJ (20 miles from New Brunswick, NJ)
  • 1 day ago

C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform....

Remote Work

Delivery Station Customer Service Associate, CS Delivery Station Liaison

  • Staten Island, NY (20 miles from New Brunswick, NJ)
  • 1 day ago
  • Staten Island, NY (20 miles from New Brunswick, NJ)
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Delivery Station Customer Service Associate

  • Newark, NJ (22 miles from New Brunswick, NJ)
  • 1 day ago
  • Newark, NJ (22 miles from New Brunswick, NJ)
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Pharmacy Customer Service Associate

  • Florham Park, NJ (19 miles from New Brunswick, NJ)
  • 1 day ago
  • Florham Park, NJ (19 miles from New Brunswick, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Princeton, NJ (13 miles from New Brunswick, NJ)
  • 1 day ago
  • Princeton, NJ (13 miles from New Brunswick, NJ)
  • 1 day ago

tasks for this role Candidate must be able to recognize tech issues and problem-solve Min of 1 year within customer service/tech/retail experience - any customer service function Description: The primary...

Distribution Customer Service Representative

  • Hillsborough, NJ (12 miles from New Brunswick, NJ)
  • 1 day ago
  • Hillsborough, NJ (12 miles from New Brunswick, NJ)
  • 1 day ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Warehouse Customer Service Representative - 1st Shift

  • Piscataway, NJ (4 miles from New Brunswick, NJ)
  • 2 days ago
  • Piscataway, NJ (4 miles from New Brunswick, NJ)
  • 2 days ago

If you have a relentless mindset for excellence in customer service, consider joining us at our site in Piscataway, New Jersey....

Customer Service Representative

  • Whippany, NJ (23 miles from New Brunswick, NJ)
  • 2 days ago
  • Whippany, NJ (23 miles from New Brunswick, NJ)
  • 2 days ago

Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay The role as a Customer Service Representative is vital at National Seating and Mobility....

Retail Customer Experience Associate, Bridgewater Commons - Full Time

  • Bridgewater, NJ (11 miles from New Brunswick, NJ)
  • 2 days ago
  • Bridgewater, NJ (11 miles from New Brunswick, NJ)
  • 2 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Demographic Data for New Brunswick, NJ

Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.


Local
National
56,278
1,087
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Brunswick, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Brunswick, NJ offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Brunswick, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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