Customer Service Jobs in Newton, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 3 days ago
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 3 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Franklin, NJ (11 miles from Newton, NJ)
- 4 days ago
- Franklin, NJ (11 miles from Newton, NJ)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Randolph, NJ (19 miles from Newton, NJ)
- 5 days ago
- Randolph, NJ (19 miles from Newton, NJ)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- Wharton, NJ (14 miles from Newton, NJ)
- 5 days ago
- Wharton, NJ (14 miles from Newton, NJ)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Randolph, NJ (19 miles from Newton, NJ)
- 7 days ago
- Randolph, NJ (19 miles from Newton, NJ)
- 7 days ago
service in veterinary or medical setting Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills...
Customer Service Representative
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 11 days ago
- East Stroudsburg, PA (17 miles from Newton, NJ)
- 11 days ago
Handle other customer requests or issues that may or may not relate directly to an order, process sample requests and assist in handling general office duties that are assigned to the customer service...
Sales & Customer Service Associate
- Chester, NJ (20 miles from Newton, NJ)
- 16 days ago
- Chester, NJ (20 miles from Newton, NJ)
- 16 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Sussex, NJ (16 miles from Newton, NJ)
- 27 days ago
- Sussex, NJ (16 miles from Newton, NJ)
- 27 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative (Phone, Email, Chat Support)
- Franklin, NJ (11 miles from Newton, NJ)
- 45+ days ago
- Franklin, NJ (11 miles from Newton, NJ)
- 45+ days ago
service experience preferred but not always required.Types of Customer Service Roles:Phone Support Representative - Handles inbound and outbound calls.Email Support Representative - Responds to customer...
Demographic Data for Newton, NJ
Moving to Newton, NJ? Find some basic demographic data about Newton, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newton, NJ
Highest Education Level
Customer Services in Newton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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