Customer Service Jobs in North Bergen, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 183 Jobs

Customer Service Representative

  • New York, NY (3 miles from North Bergen, NJ)
  • 8 hours ago
  • New York, NY (3 miles from North Bergen, NJ)
  • 8 hours ago

Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team....

Customer Service Associate

  • Jamaica, NY (13 miles from North Bergen, NJ)
  • 9 hours ago
  • Jamaica, NY (13 miles from North Bergen, NJ)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Edgewater, NJ (3 miles from North Bergen, NJ)
  • 9 hours ago
  • Edgewater, NJ (3 miles from North Bergen, NJ)
  • 9 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative-Weekdays, Evenings, Weekends rotating schedule.

  • White Plains, NY (21 miles from North Bergen, NJ)
  • 17 hours ago
  • White Plains, NY (21 miles from North Bergen, NJ)
  • 17 hours ago

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...

Retail Customer Experience Associate, Old Orchard - Full Time

  • Valley Stream, NY (18 miles from North Bergen, NJ)
  • 17 hours ago
  • Valley Stream, NY (18 miles from North Bergen, NJ)
  • 17 hours ago

Id : REQ_523161, Title : Retail Customer Experience Associate, Old Orchard - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...352,...

Part-time Customer Service Representative

  • New York, NY (3 miles from North Bergen, NJ)
  • 18 hours ago
  • New York, NY (3 miles from North Bergen, NJ)
  • 18 hours ago

You will be an integrated part of our team, where we are looking for someone with 1+ year experience with customer service....

Retail Customer Experience Associate, Short Hills - Full Time

  • Short Hills, NJ (16 miles from North Bergen, NJ)
  • 19 hours ago
  • Short Hills, NJ (16 miles from North Bergen, NJ)
  • 19 hours ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Associate - Temporary

  • Woodbridge, NJ (21 miles from North Bergen, NJ)
  • 19 hours ago
  • Woodbridge, NJ (21 miles from North Bergen, NJ)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (PT & Weekends Available)

  • Englewood, NJ (7 miles from North Bergen, NJ)
  • 20 hours ago
  • Englewood, NJ (7 miles from North Bergen, NJ)
  • 20 hours ago

THE GYM is looking for a unique individual to join their professional Customer Service Team....

Customer Service Associate

  • Paramus, NJ (10 miles from North Bergen, NJ)
  • 21 hours ago
  • Paramus, NJ (10 miles from North Bergen, NJ)
  • 21 hours ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Retail Customer Service Representative/Cashier

  • Westbury, NY (22 miles from North Bergen, NJ)
  • 22 hours ago
  • Westbury, NY (22 miles from North Bergen, NJ)
  • 22 hours ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Associate

  • Paterson, NJ (11 miles from North Bergen, NJ)
  • 1 day ago
  • Paterson, NJ (11 miles from North Bergen, NJ)
  • 1 day ago

Customer Service Associate We have an immediate full-time opening in our customer service department Applicants should have a background in the food service industry, either food service distribution...

Part Time Customer Service Representative $17 hourly

  • Paramus, NJ (10 miles from North Bergen, NJ)
  • 1 day ago
  • Paramus, NJ (10 miles from North Bergen, NJ)
  • 1 day ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role...

Customer Service Representative $17 hourly

  • North Plainfield, NJ (24 miles from North Bergen, NJ)
  • 1 day ago
  • North Plainfield, NJ (24 miles from North Bergen, NJ)
  • 1 day ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Pharmacy Customer Service Associate

  • Englewood, NJ (7 miles from North Bergen, NJ)
  • 1 day ago
  • Englewood, NJ (7 miles from North Bergen, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for North Bergen, NJ

Moving to North Bergen, NJ? Find some basic demographic data about North Bergen, NJ below.


Local
National
63,361
1,211
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in North Bergen, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in North Bergen, NJ offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Bergen, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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