Customer Service Jobs in Ocean, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Neptune City, NJ (2 miles from Ocean, NJ)
- 8 hours ago
- Neptune City, NJ (2 miles from Ocean, NJ)
- 8 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Seasonal Digital Customer Service Associate
- Eatontown, NJ (3 miles from Ocean, NJ)
- 8 hours ago
- Eatontown, NJ (3 miles from Ocean, NJ)
- 8 hours ago
Both part-time and full-time position will support merchandising and online order fulfillment. You report to the store management team....
Customer Service Associate - Temporary
- Old Bridge, NJ (17 miles from Ocean, NJ)
- 20 hours ago
- Old Bridge, NJ (17 miles from Ocean, NJ)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Old Bridge, NJ (17 miles from Ocean, NJ)
- 20 hours ago
- Old Bridge, NJ (17 miles from Ocean, NJ)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Freehold, NJ (13 miles from Ocean, NJ)
- 1 day ago
- Freehold, NJ (13 miles from Ocean, NJ)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Associate - Temporary
- Belmar, NJ (4 miles from Ocean, NJ)
- 1 day ago
- Belmar, NJ (4 miles from Ocean, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Neptune, NJ (2 miles from Ocean, NJ)
- 1 day ago
- Neptune, NJ (2 miles from Ocean, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Point Pleasant Boro, NJ (11 miles from Ocean, NJ)
- 1 day ago
- Point Pleasant Boro, NJ (11 miles from Ocean, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Howell, NJ (9 miles from Ocean, NJ)
- 2 days ago
- Howell, NJ (9 miles from Ocean, NJ)
- 2 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative $18-22/hr
- Lakewood, NJ (14 miles from Ocean, NJ)
- 2 days ago
- Lakewood, NJ (14 miles from Ocean, NJ)
- 2 days ago
What the job looks like: As a Customer Service Representative, youll be the go-to person when someone needs help with their travel plans....
Remote Work- Woodbridge, NJ (24 miles from Ocean, NJ)
- 5 days ago
- Woodbridge, NJ (24 miles from Ocean, NJ)
- 5 days ago
Willingness and ability to learn new functions within the Customer Solutions Center. 2-3 years customer service experience Apply to this posting and please be sure to attach your resume....
Customer Care Representative - Bilingual Spanish Preferred
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 8 days ago
- East Brunswick, NJ (23 miles from Ocean, NJ)
- 8 days ago
The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....
Remote WorkCustomer Service Representative II
- Berkeley, NJ (22 miles from Ocean, NJ)
- 8 days ago
- Berkeley, NJ (22 miles from Ocean, NJ)
- 8 days ago
Customer Service Representative II POSTED 4/29/2025 Job Description We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!...
Customer Service Representative
- Middletown, NJ (10 miles from Ocean, NJ)
- 8 days ago
- Middletown, NJ (10 miles from Ocean, NJ)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Representative, Commercial Insurance
- Holmdel, NJ (11 miles from Ocean, NJ)
- 8 days ago
- Holmdel, NJ (11 miles from Ocean, NJ)
- 8 days ago
Commercial Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent local insurance agency....
Demographic Data for Ocean, NJ
Moving to Ocean, NJ? Find some basic demographic data about Ocean, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ocean, NJ
Highest Education Level
Customer Services in Ocean, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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