Customer Service Jobs in Ocean, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 27 Jobs

Pharmacy Customer Service Associate

  • Belmar, NJ (4 miles from Ocean, NJ)
  • 19 hours ago
  • Belmar, NJ (4 miles from Ocean, NJ)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Long Branch, NJ (4 miles from Ocean, NJ)
  • 1 day ago
  • Long Branch, NJ (4 miles from Ocean, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Neptune City, NJ (2 miles from Ocean, NJ)
  • 1 day ago
  • Neptune City, NJ (2 miles from Ocean, NJ)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative- Jersey Shore

  • Wall Township, NJ (5 miles from Ocean, NJ)
  • 4 days ago
  • Wall Township, NJ (5 miles from Ocean, NJ)
  • 4 days ago

Job Order Number: DE9395452 Job Title: Customer Service Representative- Jersey Shore Company: Spectrum Plastics Master Location: Wall, NJ Salary: Education: Less Than High School Experience: None Hours...

Customer Service Representative

  • Woodbridge, NJ (24 miles from Ocean, NJ)
  • 5 days ago
  • Woodbridge, NJ (24 miles from Ocean, NJ)
  • 5 days ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Retail Customer Service Specialist

  • West Long Branch, NJ (3 miles from Ocean, NJ)
  • 5 days ago
  • West Long Branch, NJ (3 miles from Ocean, NJ)
  • 5 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • Freehold, NJ (13 miles from Ocean, NJ)
  • 6 days ago
  • Freehold, NJ (13 miles from Ocean, NJ)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • East Brunswick, NJ (23 miles from Ocean, NJ)
  • 8 days ago
  • East Brunswick, NJ (23 miles from Ocean, NJ)
  • 8 days ago

as well as communicating effectively with team members within the customer service department....

Customer Service Associate

  • Lavallette, NJ (18 miles from Ocean, NJ)
  • 12 days ago
  • Lavallette, NJ (18 miles from Ocean, NJ)
  • 12 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Old Bridge, NJ (17 miles from Ocean, NJ)
  • 19 days ago
  • Old Bridge, NJ (17 miles from Ocean, NJ)
  • 19 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Care Representative

  • Woodbridge, NJ (24 miles from Ocean, NJ)
  • 20 days ago
  • Woodbridge, NJ (24 miles from Ocean, NJ)
  • 20 days ago

Willingness and ability to learn new functions within the Customer Solutions Center. 2-3 years customer service experience Apply to this posting and please be sure to attach your resume....

Customer Service Representative

  • Howell, NJ (9 miles from Ocean, NJ)
  • 20 days ago
  • Howell, NJ (9 miles from Ocean, NJ)
  • 20 days ago

Customer Service Representative to join our client's team....

Client Service Representative

  • Wall Township, NJ (5 miles from Ocean, NJ)
  • 24 days ago
  • Wall Township, NJ (5 miles from Ocean, NJ)
  • 24 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Accounts Advisor

  • Perth Amboy, NJ (22 miles from Ocean, NJ)
  • 26 days ago
  • Perth Amboy, NJ (22 miles from Ocean, NJ)
  • 26 days ago

service....

Retail Customer Service Associate

  • Eatontown, NJ (3 miles from Ocean, NJ)
  • 27 days ago
  • Eatontown, NJ (3 miles from Ocean, NJ)
  • 27 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Ocean, NJ

Moving to Ocean, NJ? Find some basic demographic data about Ocean, NJ below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Ocean, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ocean, NJ offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ocean, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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