Customer Service Jobs in Plainfield, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 161 Jobs

Pharmacy Customer Service Associate

  • Ledgewood, NJ (21 miles from Plainfield, NJ)
  • 2 hours ago
  • Ledgewood, NJ (21 miles from Plainfield, NJ)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Sales (Work From Home)

  • New York, NY (24 miles from Plainfield, NJ)
  • 3 hours ago
  • New York, NY (24 miles from Plainfield, NJ)
  • 3 hours ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Recruitment Customer Service Representative

  • Brooklyn, NY (23 miles from Plainfield, NJ)
  • 5 hours ago
  • Brooklyn, NY (23 miles from Plainfield, NJ)
  • 5 hours ago

The Fire Department, City of New York (FDNY), seeks 3 (three) full-time Recruitment Customer Service Representatives in the Office of Recruitment & Retention (ORR)....

Customer Service Representative

  • New York, NY (24 miles from Plainfield, NJ)
  • 14 hours ago
  • New York, NY (24 miles from Plainfield, NJ)
  • 14 hours ago

Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team....

Customer Service Associate

  • Carteret, NJ (10 miles from Plainfield, NJ)
  • 15 hours ago
  • Carteret, NJ (10 miles from Plainfield, NJ)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • New Brunswick, NJ (9 miles from Plainfield, NJ)
  • 15 hours ago
  • New Brunswick, NJ (9 miles from Plainfield, NJ)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part-time Customer Service Representative

  • New York, NY (24 miles from Plainfield, NJ)
  • 1 day ago
  • New York, NY (24 miles from Plainfield, NJ)
  • 1 day ago

You will be an integrated part of our team, where we are looking for someone with 1+ year experience with customer service....

Retail Customer Experience Associate, Short Hills - Full Time

  • Short Hills, NJ (9 miles from Plainfield, NJ)
  • 1 day ago
  • Short Hills, NJ (9 miles from Plainfield, NJ)
  • 1 day ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Biller Customer Service Representative

  • Piscataway, NJ (5 miles from Plainfield, NJ)
  • 1 day ago
  • Piscataway, NJ (5 miles from Plainfield, NJ)
  • 1 day ago

Biller Customer Service Representative Resource Services The Biller Customer Service Representative will: Responsible for answering the Saint Peter's University Hospital phone line....

Customer Service Associate

  • Paterson, NJ (24 miles from Plainfield, NJ)
  • 1 day ago
  • Paterson, NJ (24 miles from Plainfield, NJ)
  • 1 day ago

Customer Service Associate We have an immediate full-time opening in our customer service department Applicants should have a background in the food service industry, either food service distribution...

Customer Service Representative $17 hourly

  • North Plainfield, NJ
  • 1 day ago
  • North Plainfield, NJ
  • 1 day ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Representative Needed

  • Jersey City, NJ (19 miles from Plainfield, NJ)
  • 1 day ago
  • Jersey City, NJ (19 miles from Plainfield, NJ)
  • 1 day ago

We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...

Customer Service Representative

  • Fairfield, NJ (19 miles from Plainfield, NJ)
  • 1 day ago
  • Fairfield, NJ (19 miles from Plainfield, NJ)
  • 1 day ago

FULL-TIME POSITION -Administrative Work Looking for a self-motivated individual for customer service and data entry for busy Trucking Company....

Sales & Customer Service Associate

  • Hoboken, NJ (22 miles from Plainfield, NJ)
  • 1 day ago
  • Hoboken, NJ (22 miles from Plainfield, NJ)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative (Hybrid)

  • New York, NY (24 miles from Plainfield, NJ)
  • 2 days ago
  • New York, NY (24 miles from Plainfield, NJ)
  • 2 days ago

service standards while adhering to strict deadlines Candidate must utilize great time management skills to handle extremely high seasonal volumes....

Demographic Data for Plainfield, NJ

Moving to Plainfield, NJ? Find some basic demographic data about Plainfield, NJ below.

Local
National
77,364
1,219
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Plainfield, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Plainfield, NJ offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plainfield, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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