Customer Service Jobs in Princeton, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 86 Jobs

Customer Service Representative

  • Burlington, NJ (22 miles from Princeton, NJ)
  • 2 hours ago
  • Burlington, NJ (22 miles from Princeton, NJ)
  • 2 hours ago

Are you passionate about helping others and ready to launch your career in customer service?...

Customer Service Representative

  • Middlesex, NJ (16 miles from Princeton, NJ)
  • 8 hours ago
  • Middlesex, NJ (16 miles from Princeton, NJ)
  • 8 hours ago

Customer Service Representative at NutraBio Labs Inc Customer Service Representative at NutraBio Labs Inc in Middlesex, New Jersey Posted in Other 12 days ago....

Customer Service Representative- Independent Agent Channel

  • Woodbridge, NJ (22 miles from Princeton, NJ)
  • 8 hours ago
  • Woodbridge, NJ (22 miles from Princeton, NJ)
  • 8 hours ago

Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...

Customer Service Associate

  • Woodbridge, NJ (22 miles from Princeton, NJ)
  • 1 day ago
  • Woodbridge, NJ (22 miles from Princeton, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Piscataway, NJ (15 miles from Princeton, NJ)
  • 1 day ago
  • Piscataway, NJ (15 miles from Princeton, NJ)
  • 1 day ago

Provide support to customer service in order to resolve any order issue that arises....

Customer Service Representative

  • Somerville, NJ (14 miles from Princeton, NJ)
  • 1 day ago
  • Somerville, NJ (14 miles from Princeton, NJ)
  • 1 day ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Customer Service Associate

  • Sayreville, NJ (16 miles from Princeton, NJ)
  • 1 day ago
  • Sayreville, NJ (16 miles from Princeton, NJ)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative $17 hourly

  • Watchung, NJ (21 miles from Princeton, NJ)
  • 2 days ago
  • Watchung, NJ (21 miles from Princeton, NJ)
  • 2 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Warehouse Customer Service Representative

  • Edison, NJ (17 miles from Princeton, NJ)
  • 2 days ago
  • Edison, NJ (17 miles from Princeton, NJ)
  • 2 days ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Pharmacy Customer Service Associate

  • Matawan, NJ (21 miles from Princeton, NJ)
  • 2 days ago
  • Matawan, NJ (21 miles from Princeton, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Accounts Advisor

  • Perth Amboy, NJ (22 miles from Princeton, NJ)
  • 2 days ago
  • Perth Amboy, NJ (22 miles from Princeton, NJ)
  • 2 days ago

service....

Customer Service Representative (Spanish)

  • Hamilton, NJ (11 miles from Princeton, NJ)
  • 2 days ago
  • Hamilton, NJ (11 miles from Princeton, NJ)
  • 2 days ago

Customer Service Representative (Spanish) Location: Mercerville NJ 08619 Pay Rate: $22.00/Hour. without benefits Duration: 2+ months Work Hours: General Shift Timing Job Description: Answer incoming...

Customer Service Representative

  • Aberdeen, NJ (21 miles from Princeton, NJ)
  • 3 days ago
  • Aberdeen, NJ (21 miles from Princeton, NJ)
  • 3 days ago

Customer Service Representative NJ-35, Aberdeen Township, NJ, USA Req #7255 Friday, March 21, 2025 D&W Diesel, Inc. is looking to hire an experienced Customer Service/Inside Sales Representative for...

Customer Service Representative

  • Cranbury, NJ (7 miles from Princeton, NJ)
  • 3 days ago
  • Cranbury, NJ (7 miles from Princeton, NJ)
  • 3 days ago

CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...

Customer Service Representative

  • Cranbury, NJ (7 miles from Princeton, NJ)
  • 3 days ago
  • Cranbury, NJ (7 miles from Princeton, NJ)
  • 3 days ago

We are looking for a Customer Service Representative. This position is responsible for all communication between various departments and its customers....

Demographic Data for Princeton, NJ

Moving to Princeton, NJ? Find some basic demographic data about Princeton, NJ below.


Local
National
55,890
2,587
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Princeton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Princeton, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Princeton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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