Customer Service Jobs in Rockaway, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Wayne, NJ (13 miles from Rockaway, NJ)
- 5 hours ago
- Wayne, NJ (13 miles from Rockaway, NJ)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newark, NJ (22 miles from Rockaway, NJ)
- 16 hours ago
- Newark, NJ (22 miles from Rockaway, NJ)
- 16 hours ago
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? WE ARE LOOKING FOR...
Customer Service Associate - Temporary
- Lodi, NJ (22 miles from Rockaway, NJ)
- 2 days ago
- Lodi, NJ (22 miles from Rockaway, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Medical Scheduler (Remote)
- Summit, NJ (18 miles from Rockaway, NJ)
- 2 days ago
- Summit, NJ (18 miles from Rockaway, NJ)
- 2 days ago
We provide customer service to some of the nations most prominent brands....
Remote WorkEvening Customer Service Representative
- Union, NJ (21 miles from Rockaway, NJ)
- 2 days ago
- Union, NJ (21 miles from Rockaway, NJ)
- 2 days ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Sales & Customer Service Associate
- Warren, NJ (22 miles from Rockaway, NJ)
- 2 days ago
- Warren, NJ (22 miles from Rockaway, NJ)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative $17 hourly
- Fairfield, NJ (11 miles from Rockaway, NJ)
- 4 days ago
- Fairfield, NJ (11 miles from Rockaway, NJ)
- 4 days ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...
Customer Service Representative
- Garfield, NJ (20 miles from Rockaway, NJ)
- 4 days ago
- Garfield, NJ (20 miles from Rockaway, NJ)
- 4 days ago
In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met....
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ (23 miles from Rockaway, NJ)
- 4 days ago
- Woodcliff Lake, NJ (23 miles from Rockaway, NJ)
- 4 days ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Retail Customer Experience Associate, Willowbrook - NJ - Full Time
- Wayne, NJ (13 miles from Rockaway, NJ)
- 4 days ago
- Wayne, NJ (13 miles from Rockaway, NJ)
- 4 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Senior Customer Service Associate, Interstate - Full Time
- Ramsey, NJ (19 miles from Rockaway, NJ)
- 4 days ago
- Ramsey, NJ (19 miles from Rockaway, NJ)
- 4 days ago
Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...
Customer Service Representative - The Mall at Short Hills
- Short Hills, NJ (17 miles from Rockaway, NJ)
- 5 days ago
- Short Hills, NJ (17 miles from Rockaway, NJ)
- 5 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
- Randolph, NJ (9 miles from Rockaway, NJ)
- 5 days ago
- Randolph, NJ (9 miles from Rockaway, NJ)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Mortgage Services
- Wayne, NJ (13 miles from Rockaway, NJ)
- 5 days ago
- Wayne, NJ (13 miles from Rockaway, NJ)
- 5 days ago
Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers....
Customer Service Representative (Onsite in Elizabeth, NJ)
- Newark, NJ (22 miles from Rockaway, NJ)
- 5 days ago
- Newark, NJ (22 miles from Rockaway, NJ)
- 5 days ago
Description & Requirements Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications at our client's office in Elizabeth, NJ...
Demographic Data for Rockaway, NJ
Moving to Rockaway, NJ? Find some basic demographic data about Rockaway, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rockaway, NJ
Highest Education Level
Customer Services in Rockaway, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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