Customer Service Jobs in Somerset, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 90 Jobs

Part Time Customer Service Representative $17 hourly

  • West Windsor, NJ (15 miles from Somerset, NJ)
  • 8 hours ago
  • West Windsor, NJ (15 miles from Somerset, NJ)
  • 8 hours ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Customer Service Representative $17 hourly

  • North Plainfield, NJ (9 miles from Somerset, NJ)
  • 9 hours ago
  • North Plainfield, NJ (9 miles from Somerset, NJ)
  • 9 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Associate

  • Irvington, NJ (21 miles from Somerset, NJ)
  • 9 hours ago
  • Irvington, NJ (21 miles from Somerset, NJ)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Skillman, NJ (10 miles from Somerset, NJ)
  • 12 hours ago
  • Skillman, NJ (10 miles from Somerset, NJ)
  • 12 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • North Brunswick, NJ (4 miles from Somerset, NJ)
  • 21 hours ago
  • North Brunswick, NJ (4 miles from Somerset, NJ)
  • 21 hours ago

The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Associate, Electronics

  • Newark, NJ (24 miles from Somerset, NJ)
  • 21 hours ago
  • Newark, NJ (24 miles from Somerset, NJ)
  • 21 hours ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Premium Audit Customer Service Representative - Remote

  • Morristown, NJ (19 miles from Somerset, NJ)
  • 1 day ago
  • Morristown, NJ (19 miles from Somerset, NJ)
  • 1 day ago

C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform....

Remote Work

Delivery Station Customer Service Associate, CS Delivery Station Liaison

  • Staten Island, NY (24 miles from Somerset, NJ)
  • 1 day ago
  • Staten Island, NY (24 miles from Somerset, NJ)
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Delivery Station Customer Service Associate

  • Newark, NJ (24 miles from Somerset, NJ)
  • 1 day ago
  • Newark, NJ (24 miles from Somerset, NJ)
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Pharmacy Customer Service Associate

  • Florham Park, NJ (20 miles from Somerset, NJ)
  • 1 day ago
  • Florham Park, NJ (20 miles from Somerset, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Princeton, NJ (11 miles from Somerset, NJ)
  • 1 day ago
  • Princeton, NJ (11 miles from Somerset, NJ)
  • 1 day ago

tasks for this role Candidate must be able to recognize tech issues and problem-solve Min of 1 year within customer service/tech/retail experience - any customer service function Description: The primary...

Distribution Customer Service Representative

  • Hillsborough, NJ (8 miles from Somerset, NJ)
  • 1 day ago
  • Hillsborough, NJ (8 miles from Somerset, NJ)
  • 1 day ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Warehouse Customer Service Representative - 1st Shift

  • Piscataway, NJ (4 miles from Somerset, NJ)
  • 2 days ago
  • Piscataway, NJ (4 miles from Somerset, NJ)
  • 2 days ago

If you have a relentless mindset for excellence in customer service, consider joining us at our site in Piscataway, New Jersey....

Customer Service Representative

  • Whippany, NJ (23 miles from Somerset, NJ)
  • 2 days ago
  • Whippany, NJ (23 miles from Somerset, NJ)
  • 2 days ago

Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay The role as a Customer Service Representative is vital at National Seating and Mobility....

Retail Customer Experience Associate, Bridgewater Commons - Full Time

  • Bridgewater, NJ (8 miles from Somerset, NJ)
  • 2 days ago
  • Bridgewater, NJ (8 miles from Somerset, NJ)
  • 2 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Demographic Data for Somerset, NJ

Moving to Somerset, NJ? Find some basic demographic data about Somerset, NJ below.

Local
National
55,500
1,466
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Somerset, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Somerset, NJ offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Somerset, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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