Customer Service Jobs in Somerset, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 114 Jobs

Customer Service Representative

Newark, NJ (24 miles from Somerset, NJ)
24 days ago

Newark, NJ (24 miles from Somerset, NJ)
24 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

Trenton, NJ (22 miles from Somerset, NJ)
9 hours ago

Trenton, NJ (22 miles from Somerset, NJ)
9 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

Princeton, NJ (11 miles from Somerset, NJ)
13 hours ago

Princeton, NJ (11 miles from Somerset, NJ)
13 hours ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate - Temporary

Englishtown, NJ (17 miles from Somerset, NJ)
23 hours ago

Englishtown, NJ (17 miles from Somerset, NJ)
23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

Englishtown, NJ (17 miles from Somerset, NJ)
23 hours ago

Englishtown, NJ (17 miles from Somerset, NJ)
23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

Basking Ridge, NJ (12 miles from Somerset, NJ)
23 hours ago

Basking Ridge, NJ (12 miles from Somerset, NJ)
23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Associate (Part-Time)

Elizabeth, NJ (21 miles from Somerset, NJ)
1 day ago

Elizabeth, NJ (21 miles from Somerset, NJ)
1 day ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

We're Hiring Customer Service Representative (Staten Island) Full Ti

Staten Island, NY (24 miles from Somerset, NJ)
1 day ago

Staten Island, NY (24 miles from Somerset, NJ)
1 day ago

We're Hiring Customer Service Representative (Staten Island) Full Time or Flexible We are looking for a reliable and motivated Customer Service Representative to join our team at a luxury transportation...

Customer Service Representative

East Brunswick, NJ (7 miles from Somerset, NJ)
1 day ago

East Brunswick, NJ (7 miles from Somerset, NJ)
1 day ago

Overview Job Title: Customer Service Representative Headline: Join our team of Customer Service Experts In 1993, after years of intense product research and development, Englert, Inc. introduced the...

Licensed Customer Service Representative

Newark, NJ (24 miles from Somerset, NJ)
1 day ago

Newark, NJ (24 miles from Somerset, NJ)
1 day ago

Previous experience in customer service or client support. Property and Casualty Insurance License required. Excellent communication skills, both written and verbal....

Remote Work

Customer Care Representative - Join Fast

Woodbridge, NJ (12 miles from Somerset, NJ)
1 day ago

Woodbridge, NJ (12 miles from Somerset, NJ)
1 day ago

service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience post id: ... [ ]...

Customer Service Associate

East Hanover, NJ (23 miles from Somerset, NJ)
1 day ago

East Hanover, NJ (23 miles from Somerset, NJ)
1 day ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Associate

Avenel, NJ (14 miles from Somerset, NJ)
1 day ago

Avenel, NJ (14 miles from Somerset, NJ)
1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

Trenton, NJ (22 miles from Somerset, NJ)
2 days ago

Trenton, NJ (22 miles from Somerset, NJ)
2 days ago

.- That includes going beyond the initial inquiry and asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members...

Client Service Representative

Staten Island, NY (24 miles from Somerset, NJ)
2 days ago

Staten Island, NY (24 miles from Somerset, NJ)
2 days ago

One year related experience required with customer service preferred....

View all 114 jobs

Demographic Data for Somerset, NJ

Moving to Somerset, NJ? Find some basic demographic data about Somerset, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Somerset, NJ

Local

National

Total Population

55,500

Number of Businesses

1,466

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Somerset, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Somerset, NJ offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Somerset, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign

Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »

Hardware store employee smiling next to merchandise

The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »

How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »