Customer Service Jobs in Toms River, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Belmar, NJ (15 miles from Toms River, NJ)
- 20 hours ago
- Belmar, NJ (15 miles from Toms River, NJ)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Long Branch, NJ (23 miles from Toms River, NJ)
- 1 day ago
- Long Branch, NJ (23 miles from Toms River, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Neptune City, NJ (16 miles from Toms River, NJ)
- 1 day ago
- Neptune City, NJ (16 miles from Toms River, NJ)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- New Egypt, NJ (19 miles from Toms River, NJ)
- 2 days ago
- New Egypt, NJ (19 miles from Toms River, NJ)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative- Jersey Shore
- Wall Township, NJ (13 miles from Toms River, NJ)
- 4 days ago
- Wall Township, NJ (13 miles from Toms River, NJ)
- 4 days ago
Job Order Number: DE9395452 Job Title: Customer Service Representative- Jersey Shore Company: Spectrum Plastics Master Location: Wall, NJ Salary: Education: Less Than High School Experience: None Hours...
Retail Customer Service Specialist
- West Long Branch, NJ (22 miles from Toms River, NJ)
- 5 days ago
- West Long Branch, NJ (22 miles from Toms River, NJ)
- 5 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Bayville, NJ (6 miles from Toms River, NJ)
- 6 days ago
- Bayville, NJ (6 miles from Toms River, NJ)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Howell, NJ (11 miles from Toms River, NJ)
- 20 days ago
- Howell, NJ (11 miles from Toms River, NJ)
- 20 days ago
Customer Service Representative to join our client's team....
- Wall Township, NJ (13 miles from Toms River, NJ)
- 24 days ago
- Wall Township, NJ (13 miles from Toms River, NJ)
- 24 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Associate
- Eatontown, NJ (21 miles from Toms River, NJ)
- 27 days ago
- Eatontown, NJ (21 miles from Toms River, NJ)
- 27 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Freehold, NJ (18 miles from Toms River, NJ)
- 30+ days ago
- Freehold, NJ (18 miles from Toms River, NJ)
- 30+ days ago
Understanding of customer service etiquette? Experience with a business phone system? Ability to post conversational notes on accounts? Ability to follow instructions.?...
Part Time Customer Service Representative $17 hourly
- Manalapan, NJ (22 miles from Toms River, NJ)
- 30+ days ago
- Manalapan, NJ (22 miles from Toms River, NJ)
- 30+ days ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 hours per week to include weekends....
Customer Service Associate- Overnight Shift
- Brick, NJ (4 miles from Toms River, NJ)
- 30+ days ago
- Brick, NJ (4 miles from Toms River, NJ)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in Brick , New Jersey Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...
- Brick, NJ (4 miles from Toms River, NJ)
- 30+ days ago
- Brick, NJ (4 miles from Toms River, NJ)
- 30+ days ago
Royal Farms Customer Service Associate in Brick , New Jersey Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...
Customer Service Representative - Part Time - Evening
- Neptune, NJ (16 miles from Toms River, NJ)
- 45+ days ago
- Neptune, NJ (16 miles from Toms River, NJ)
- 45+ days ago
A minimum of 1 year of experience in customer service. Excellent written and verbal communication skills....
Demographic Data for Toms River, NJ
Moving to Toms River, NJ? Find some basic demographic data about Toms River, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Toms River, NJ
Highest Education Level
Customer Services in Toms River, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »