Customer Service Jobs in Totowa, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (12 miles from Totowa, NJ)
- 23 days ago
- Newark, NJ (12 miles from Totowa, NJ)
- 23 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Relations Associate (Part-Time)
- Elizabeth, NJ (16 miles from Totowa, NJ)
- moments ago
- Elizabeth, NJ (16 miles from Totowa, NJ)
- moments ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
We're Hiring Customer Service Representative (Staten Island) Full Ti
- Staten Island, NY (20 miles from Totowa, NJ)
- 1 hour ago
- Staten Island, NY (20 miles from Totowa, NJ)
- 1 hour ago
We're Hiring Customer Service Representative (Staten Island) Full Time or Flexible We are looking for a reliable and motivated Customer Service Representative to join our team at a luxury transportation...
Sales & Customer Service Associate
- Clifton, NJ (3 miles from Totowa, NJ)
- 1 hour ago
- Clifton, NJ (3 miles from Totowa, NJ)
- 1 hour ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
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Licensed Customer Service Representative
- Newark, NJ (12 miles from Totowa, NJ)
- 6 hours ago
- Newark, NJ (12 miles from Totowa, NJ)
- 6 hours ago
Previous experience in customer service or client support. Property and Casualty Insurance License required. Excellent communication skills, both written and verbal....
Remote WorkRetail Customer Experience Associate, Newport Fashion Island - Full Time
- New York, NY (14 miles from Totowa, NJ)
- 6 hours ago
- New York, NY (14 miles from Totowa, NJ)
- 6 hours ago
Id : REQ_575477, Title : Retail Customer Experience Associate, Newport Fashion Island - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...695,...
Customer Care Representative - Join Fast
- New York, NY (14 miles from Totowa, NJ)
- 6 hours ago
- New York, NY (14 miles from Totowa, NJ)
- 6 hours ago
service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience post id: ... [ ]...
Customer Care Representative - Join Fast
- Jersey City, NJ (13 miles from Totowa, NJ)
- 6 hours ago
- Jersey City, NJ (13 miles from Totowa, NJ)
- 6 hours ago
service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience post id: ... [ ]...
Pharmacy Customer Service Associate
- New York, NY (14 miles from Totowa, NJ)
- 7 hours ago
- New York, NY (14 miles from Totowa, NJ)
- 7 hours ago
**Job ID:** 1604019BR **Title:** Pharmacy Customer Service Associate **Company Indicator:** Walgreens **Employment Type:** Flexible hours **Job Function:** Retail **Full Store Address:** 121 OLD ROUTE...
Customer Service Representative
- White Plains, NY (22 miles from Totowa, NJ)
- 8 hours ago
- White Plains, NY (22 miles from Totowa, NJ)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Central Billing Office) Onsite - Las Vegas, NV 5/27 Start Date!
- New York City, NY (16 miles from Totowa, NJ)
- 10 hours ago
- New York City, NY (16 miles from Totowa, NJ)
- 10 hours ago
Job Description Position Summary: We have an exciting opportunity to join our team as a Customer Service Representative....
- Paramus, NJ (5 miles from Totowa, NJ)
- 10 hours ago
- Paramus, NJ (5 miles from Totowa, NJ)
- 10 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Teterboro, NJ (7 miles from Totowa, NJ)
- 11 hours ago
- Teterboro, NJ (7 miles from Totowa, NJ)
- 11 hours ago
Position Summary The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....
- Avenel, NJ (23 miles from Totowa, NJ)
- 11 hours ago
- Avenel, NJ (23 miles from Totowa, NJ)
- 11 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative for Logistics Operations
- Whitestone, NY (20 miles from Totowa, NJ)
- 22 hours ago
- Whitestone, NY (20 miles from Totowa, NJ)
- 22 hours ago
Under close supervision of manager, handle customer complaints & interact with Korean clients, providing information on shipment schedules, tracking updates, & delivery timelines; communicate...
Demographic Data for Totowa, NJ
Moving to Totowa, NJ? Find some basic demographic data about Totowa, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Totowa, NJ
Highest Education Level
Customer Services in Totowa, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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