Customer Service Jobs in Totowa, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Elizabeth, NJ (16 miles from Totowa, NJ)
- 7 hours ago
- Elizabeth, NJ (16 miles from Totowa, NJ)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Service Representative - Westchester
- White Plains, NY (22 miles from Totowa, NJ)
- 9 hours ago
- White Plains, NY (22 miles from Totowa, NJ)
- 9 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Full-Time Sr. Customer Assistance Representative LaGuardia Airport (LGA)
- East Elmhurst, NY (18 miles from Totowa, NJ)
- 9 hours ago
- East Elmhurst, NY (18 miles from Totowa, NJ)
- 9 hours ago
Must have at least 1 year prior customer service retail or administrative support experience. The ability to operate a motor vehicle is a function of this position....
Customer Service Representative
- Livingston, NJ (12 miles from Totowa, NJ)
- 11 hours ago
- Livingston, NJ (12 miles from Totowa, NJ)
- 11 hours ago
Provide friendly and efficient customer service in person and/or over the telephone....
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Pharmacy Customer Service Associate
- Fresh Meadows, NY (23 miles from Totowa, NJ)
- 20 hours ago
- Fresh Meadows, NY (23 miles from Totowa, NJ)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sunnyside, NY (17 miles from Totowa, NJ)
- 21 hours ago
- Sunnyside, NY (17 miles from Totowa, NJ)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative $17 hourly
- North Plainfield, NJ (24 miles from Totowa, NJ)
- 1 day ago
- North Plainfield, NJ (24 miles from Totowa, NJ)
- 1 day ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...
Retail Customer Experience Associate, Fashion Valley - Full Time
- New York, NY (14 miles from Totowa, NJ)
- 1 day ago
- New York, NY (14 miles from Totowa, NJ)
- 1 day ago
Id : REQ_582043, Title : Retail Customer Experience Associate, Fashion Valley - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...582,...
Customer Support Associate (Seasonal)
- New York, NY (14 miles from Totowa, NJ)
- 1 day ago
- New York, NY (14 miles from Totowa, NJ)
- 1 day ago
service expert, delivering exceptional support by showcasing deep product expertise- Proficient multitasker, committed to delivering high-quality work across various tasks****Even better if you have...
Remote WorkCustomer Service Representative
- Ridgewood, NJ (5 miles from Totowa, NJ)
- 2 days ago
- Ridgewood, NJ (5 miles from Totowa, NJ)
- 2 days ago
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Customer Service Representative
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
About the Job Watermark Designs is seeking a Technical Support Representative to join the organization as a member of the Customer Service Department....
Customer Service Representative
- Morristown, NJ (19 miles from Totowa, NJ)
- 2 days ago
- Morristown, NJ (19 miles from Totowa, NJ)
- 2 days ago
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Bilingual Customer Service Representative
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
Bilingual Customer Service Representative - Russian (Brooklyn, NY)Description & RequirementsMaximus is currently looking for a Bilingual Customer Service Representative with Russian fluency to join...
Customer service representative
- Newark, NJ (12 miles from Totowa, NJ)
- 2 days ago
- Newark, NJ (12 miles from Totowa, NJ)
- 2 days ago
Job Details:** **Duration: 12 Months Contract with possible extension or conversion to perm** **Job Description:** Customer Contact Analytics Associate is a supporting role to either the Quality...
Customer Service Representative - FT
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
service....
Demographic Data for Totowa, NJ
Moving to Totowa, NJ? Find some basic demographic data about Totowa, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Totowa, NJ
Highest Education Level
Customer Services in Totowa, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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