Customer Service Jobs in Trenton, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 68 Jobs

Dispatcher/Customer Service Representative (Call Center)

  • Moorestown, NJ (19 miles from Trenton, NJ)
  • 7 hours ago
  • Moorestown, NJ (19 miles from Trenton, NJ)
  • 7 hours ago

Do you love the world of customer service? If so, this is the job for you! We're seeking an experienced call center and/or dispatch representative!...

Customer Service Associate - Temporary

  • New Brunswick, NJ (24 miles from Trenton, NJ)
  • 8 hours ago
  • New Brunswick, NJ (24 miles from Trenton, NJ)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Freehold Raceway - Full Time

  • Freehold, NJ (23 miles from Trenton, NJ)
  • 19 hours ago
  • Freehold, NJ (23 miles from Trenton, NJ)
  • 19 hours ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Moorestown, NJ (19 miles from Trenton, NJ)
  • 20 hours ago
  • Moorestown, NJ (19 miles from Trenton, NJ)
  • 20 hours ago

Medical, vision, dental and 401(k) available Life insurance Flexible schedule Paid time off Opportunities for training and advancement Job Responsibilities Provide outstanding customer service on all...

Part Time Customer Service Representative $17 hourly

  • West Windsor, NJ (7 miles from Trenton, NJ)
  • 1 day ago
  • West Windsor, NJ (7 miles from Trenton, NJ)
  • 1 day ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Bensalem, PA (13 miles from Trenton, NJ)
  • 1 day ago
  • Bensalem, PA (13 miles from Trenton, NJ)
  • 1 day ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Churchville, PA (13 miles from Trenton, NJ)
  • 1 day ago
  • Churchville, PA (13 miles from Trenton, NJ)
  • 1 day ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Sales & Customer Service Associate

  • Skillman, NJ (13 miles from Trenton, NJ)
  • 1 day ago
  • Skillman, NJ (13 miles from Trenton, NJ)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • North Brunswick, NJ (20 miles from Trenton, NJ)
  • 1 day ago
  • North Brunswick, NJ (20 miles from Trenton, NJ)
  • 1 day ago

The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Associate - Dinner/Close Shift

  • Fairless Hills, PA (5 miles from Trenton, NJ)
  • 1 day ago
  • Fairless Hills, PA (5 miles from Trenton, NJ)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Mount Laurel, NJ (20 miles from Trenton, NJ)
  • 2 days ago
  • Mount Laurel, NJ (20 miles from Trenton, NJ)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Princeton, NJ (11 miles from Trenton, NJ)
  • 2 days ago
  • Princeton, NJ (11 miles from Trenton, NJ)
  • 2 days ago

tasks for this role Candidate must be able to recognize tech issues and problem-solve Min of 1 year within customer service/tech/retail experience - any customer service function Description: The primary...

Distribution Customer Service Representative

  • Hillsborough, NJ (19 miles from Trenton, NJ)
  • 2 days ago
  • Hillsborough, NJ (19 miles from Trenton, NJ)
  • 2 days ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Customer Service Associate

  • New Egypt, NJ (16 miles from Trenton, NJ)
  • 3 days ago
  • New Egypt, NJ (16 miles from Trenton, NJ)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Seasonal Sr. Customer Assistance Representative- Summer 2025 Central NJ

  • New Brunswick, NJ (24 miles from Trenton, NJ)
  • 4 days ago
  • New Brunswick, NJ (24 miles from Trenton, NJ)
  • 4 days ago

Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...

Demographic Data for Trenton, NJ

Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.

Local
National
222,481
4,312
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Trenton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Trenton, NJ offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Trenton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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