Customer Service Jobs in West Orange, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 172 Jobs

Customer Service Representative

  • Jersey City, NJ (10 miles from West Orange, NJ)
  • 6 hours ago
  • Jersey City, NJ (10 miles from West Orange, NJ)
  • 6 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Lodi, NJ (11 miles from West Orange, NJ)
  • 6 hours ago
  • Lodi, NJ (11 miles from West Orange, NJ)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Medical Scheduler (Remote)

  • Summit, NJ (7 miles from West Orange, NJ)
  • 9 hours ago
  • Summit, NJ (7 miles from West Orange, NJ)
  • 9 hours ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Evening Customer Service Representative

  • Union, NJ (6 miles from West Orange, NJ)
  • 16 hours ago
  • Union, NJ (6 miles from West Orange, NJ)
  • 16 hours ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Part-Time Customer Service Representative - Chelsea

  • New York, NY (14 miles from West Orange, NJ)
  • 16 hours ago
  • New York, NY (14 miles from West Orange, NJ)
  • 16 hours ago

service experience 1+ years of sales experience Experience in a membership-based sales role within health/wellness/fitness industry preferred Skills and Abilities: Excellent customer service skills...

Client Service Representative

  • Middlesex, NJ (19 miles from West Orange, NJ)
  • 18 hours ago
  • Middlesex, NJ (19 miles from West Orange, NJ)
  • 18 hours ago

Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...

Sales & Customer Service Associate

  • Warren, NJ (17 miles from West Orange, NJ)
  • 19 hours ago
  • Warren, NJ (17 miles from West Orange, NJ)
  • 19 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative

  • Staten Island, NY (14 miles from West Orange, NJ)
  • 19 hours ago
  • Staten Island, NY (14 miles from West Orange, NJ)
  • 19 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Jersey City, NJ (10 miles from West Orange, NJ)
  • 1 day ago
  • Jersey City, NJ (10 miles from West Orange, NJ)
  • 1 day ago

We are looking for motivated individuals with little to no experience to be developed into our customer service team....

B2b Customer Service Representative

  • Bridgewater, NJ (23 miles from West Orange, NJ)
  • 1 day ago
  • Bridgewater, NJ (23 miles from West Orange, NJ)
  • 1 day ago

.& RESPONSIBILITIES OF THE B2B CUSTOMER SERVICE REPRESENTATIVE: Customer Service: Provide exceptional customer service to our business clients, addressing inquiries, resolving issues, and ensuring a...

Part-Time Customer Service Agent

  • New York, NY (14 miles from West Orange, NJ)
  • 1 day ago
  • New York, NY (14 miles from West Orange, NJ)
  • 1 day ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....

Customer Service Representative $17 hourly

  • Fairfield, NJ (6 miles from West Orange, NJ)
  • 2 days ago
  • Fairfield, NJ (6 miles from West Orange, NJ)
  • 2 days ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Representative

  • Garfield, NJ (9 miles from West Orange, NJ)
  • 2 days ago
  • Garfield, NJ (9 miles from West Orange, NJ)
  • 2 days ago

In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met....

Customer Service Representative TraxNYC - Midtown Manhattan

  • New York City, NY (14 miles from West Orange, NJ)
  • 2 days ago
  • New York City, NY (14 miles from West Orange, NJ)
  • 2 days ago

Previous customer service experience is required. Experience within the jewelry industry is preferred but not required....

Customer Service Representative, Brooklyn

  • Brooklyn, NY (15 miles from West Orange, NJ)
  • 2 days ago
  • Brooklyn, NY (15 miles from West Orange, NJ)
  • 2 days ago

Customer Service Representative We are looking for a Customer Service Representative to join our team!...

Demographic Data for West Orange, NJ

Moving to West Orange, NJ? Find some basic demographic data about West Orange, NJ below.

Local
National
48,867
1,168
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in West Orange, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in West Orange, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Orange, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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