Customer Service Jobs in Willingboro, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 102 Jobs

Sales Account Manager

  • Philadelphia, PA (15 miles from Willingboro, NJ)
  • 5 days ago
  • Philadelphia, PA (15 miles from Willingboro, NJ)
  • 5 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Associate - Temporary

  • Levittown, PA (10 miles from Willingboro, NJ)
  • 6 hours ago
  • Levittown, PA (10 miles from Willingboro, NJ)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Bordentown, NJ (8 miles from Willingboro, NJ)
  • 21 hours ago
  • Bordentown, NJ (8 miles from Willingboro, NJ)
  • 21 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - Bristol

  • Bristol, PA (6 miles from Willingboro, NJ)
  • 1 day ago
  • Bristol, PA (6 miles from Willingboro, NJ)
  • 1 day ago

Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...

Customer Service Representative

  • Lumberton, NJ (6 miles from Willingboro, NJ)
  • 1 day ago
  • Lumberton, NJ (6 miles from Willingboro, NJ)
  • 1 day ago

EDUCATION/EXPERIENCE: A Customer Service Representative needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or...

Customer Service Associate - Dinner/Close Shift

  • Feasterville Trevose, PA (10 miles from Willingboro, NJ)
  • 1 day ago
  • Feasterville Trevose, PA (10 miles from Willingboro, NJ)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Pharmacy Customer Service Associate

  • Blackwood, NJ (18 miles from Willingboro, NJ)
  • 1 day ago
  • Blackwood, NJ (18 miles from Willingboro, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Trenton, NJ (15 miles from Willingboro, NJ)
  • 1 day ago
  • Trenton, NJ (15 miles from Willingboro, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Part Time

  • Woodbury Heights, NJ (20 miles from Willingboro, NJ)
  • 2 days ago
  • Woodbury Heights, NJ (20 miles from Willingboro, NJ)
  • 2 days ago

The Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. The position is a member of the Retail Team....

Customer Service Associate

  • Horsham, PA (17 miles from Willingboro, NJ)
  • 2 days ago
  • Horsham, PA (17 miles from Willingboro, NJ)
  • 2 days ago

Experience working in a Customer Service/Inside Sales role with a multi-site distribution and/or manufacturing company required....

Remote Work

Retail Customer Service II (12-19hrs/wk)

  • Philadelphia, PA (15 miles from Willingboro, NJ)
  • 2 days ago
  • Philadelphia, PA (15 miles from Willingboro, NJ)
  • 2 days ago

The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...

Customer Service Representative

  • Camden, NJ (14 miles from Willingboro, NJ)
  • 2 days ago
  • Camden, NJ (14 miles from Willingboro, NJ)
  • 2 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Sales & Customer Service Associate

  • Lawrenceville, NJ (19 miles from Willingboro, NJ)
  • 3 days ago
  • Lawrenceville, NJ (19 miles from Willingboro, NJ)
  • 3 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative - New Britain

  • New Britain, PA (23 miles from Willingboro, NJ)
  • 3 days ago
  • New Britain, PA (23 miles from Willingboro, NJ)
  • 3 days ago

Provide outstanding customer service while exhibiting a professional demeanor at all times....

Client Service Representative, National Accounts

  • Philadelphia, PA (15 miles from Willingboro, NJ)
  • 3 days ago
  • Philadelphia, PA (15 miles from Willingboro, NJ)
  • 3 days ago

and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various...

Demographic Data for Willingboro, NJ

Moving to Willingboro, NJ? Find some basic demographic data about Willingboro, NJ below.

Local
National
31,846
301
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Willingboro, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Willingboro, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Willingboro, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »