Customer Service Jobs in Woodcliff Lake, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 140 Jobs

Customer Service Associate

  • Wayne, NJ (11 miles from Woodcliff Lake, NJ)
  • 5 hours ago
  • Wayne, NJ (11 miles from Woodcliff Lake, NJ)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative/Receptionist

  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 12 hours ago
  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 12 hours ago

Customer Service Representative/Receptionist (Brooklyn, NY) compensation: $19 - $23 an hour We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative...

Airline Customer Service Representative at EWR Airport (Korean Speakers Needed) - $19.75/hr with $4.60 Health Variance (EWR CSA KE-LS)

  • Newark, NJ (21 miles from Woodcliff Lake, NJ)
  • 16 hours ago
  • Newark, NJ (21 miles from Woodcliff Lake, NJ)
  • 16 hours ago

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? WE ARE LOOKING FOR...

Retail Customer Service Associate

  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 16 hours ago
  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 16 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Full Time Customer Service and Sales Associate

  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 1 day ago
  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 1 day ago

Join a Team That Delivers Exceptional Service and Drives Real Results Compensation: $800-$1200/ weekly + performance bonuses At Skyline Strategies and Sales, we believe that outstanding customer service...

Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)

  • Jersey City, NJ (20 miles from Woodcliff Lake, NJ)
  • 1 day ago
  • Jersey City, NJ (20 miles from Woodcliff Lake, NJ)
  • 1 day ago

Who You Are: 3+ years of customer service experience, preferably within a call center environment....

Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ

  • North Bergen, NJ (16 miles from Woodcliff Lake, NJ)
  • 1 day ago
  • North Bergen, NJ (16 miles from Woodcliff Lake, NJ)
  • 1 day ago

. + Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment. + Responsible for interacting with Customers and their representatives...

Client Service Representative

  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 1 day ago
  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Client Service Representative, National Accounts

  • Hawthorne, NY (13 miles from Woodcliff Lake, NJ)
  • 1 day ago
  • Hawthorne, NY (13 miles from Woodcliff Lake, NJ)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Jersey City, NJ (20 miles from Woodcliff Lake, NJ)
  • 2 days ago
  • Jersey City, NJ (20 miles from Woodcliff Lake, NJ)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Lodi, NJ (10 miles from Woodcliff Lake, NJ)
  • 2 days ago
  • Lodi, NJ (10 miles from Woodcliff Lake, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Relations Associate - ON SITE

  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 3 days ago
  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 3 days ago

See below for more details Ability to multi-task / Self-manage Bachelor's or Associates Degree - Concentrations in Business, Finance, Economics, Accounting A Day in the Role: Provide customer service...

Customer Service Associate

  • Jersey City, NJ (20 miles from Woodcliff Lake, NJ)
  • 3 days ago
  • Jersey City, NJ (20 miles from Woodcliff Lake, NJ)
  • 3 days ago

We are looking for motivated individuals with little to no experience to be developed into our customer service team....

Part-Time Customer Service Agent

  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 3 days ago
  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 3 days ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....

Customer Care Representative I

  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 3 days ago
  • New York, NY (19 miles from Woodcliff Lake, NJ)
  • 3 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Demographic Data for Woodcliff Lake, NJ

Moving to Woodcliff Lake, NJ? Find some basic demographic data about Woodcliff Lake, NJ below.


Local
National
6,128
255
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Woodcliff Lake, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Woodcliff Lake, NJ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Woodcliff Lake, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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