Customer Service Jobs in Albuquerque, NM
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Retail Customer Service Specialist (Spanish)
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 6 days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 6 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Customer Service Associate - Temporary
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 1 day ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Responsibilities include scheduling appointments, greet clients and patients, process payments and billing, maintain a clean and organized workspace. Must be great at communication and able to...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Bilingual Spanish Customer Service Representative
- Albuquerque, NM
- 2 days ago
- Albuquerque, NM
- 2 days ago
Position: Customer Service Representative Location: 4200 Osuna Rd, Albuquerque NM Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer...
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
CUSTOMER SERVICE REPRESENTATIVE - PT, ABQ (2nd shift)
- Albuquerque, NM
- 4 days ago
- Albuquerque, NM
- 4 days ago
The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service....
Job Opportunity: Customer Service Representative Location: Albuquerque, NM Position Overview: We are looking for an organized and motivated Customer Service Representative to join our team at a local...
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 10 days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 10 days ago
want you to join our team as a Customer Service Representative....
Client Service Representative II - 2nd Shift
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 12 days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 12 days ago
Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 EUBANK BLVD NE, ALBUQUERQUE,...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Albuquerque, NM
Highest Education Level
Customer Services in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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