Customer Service Jobs in Bismarck, ND
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative-Bismarck ND - Urgently Hiring
- Bismarck, ND
- 12 hours ago
- Bismarck, ND
- 12 hours ago
Customer Service Representative $18/hr + Express Employment is partnering with a local business to fill a Front Office Customer Representative Position....
experience by providing a superior level of customer service to members, prospective members, and guests....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative $18/hr + Express Employment is partnering with a local business to fill a Front Office Customer Representative Position....
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative in Bismarck , North Dakota Summary: Norsk Lithium seeks a dedicated and customer-focused Customer Service Representative to join our team....
Assist RDCs with customer service related questions and returns. Assist Customer Service Manager with special projects. Input Orders through System. Input Drop shipments through System....
Teller / Customer Service Representative - Part-Time (20-29 hrs/wk)
- Bismarck, ND
- 30+ days ago
- Bismarck, ND
- 30+ days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction. Your Schedule: Monday to Friday: 1:30 PM - 6:15 PM....
The Customer Service Representative is responsible for making outbound calls to customers while ensuring a high level of customer service....
Do you like to be on the phone talking with Customers? Prefer a fast paced environment? Get satisfaction by helping people solve problems? Would you like a Casual Dress code and FUN work...
Overview: The Customer Service Representative supports our company divisions....
Store - BISMARCK, ND Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
Role models outstanding customer service....
Demographic Data for Bismarck, ND
Moving to Bismarck, ND? Find some basic demographic data about Bismarck, ND below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Bismarck, ND
Highest Education Level
Customer Services in Bismarck, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »