Customer Service Jobs in Casselton, ND
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Fargo, ND (16 miles from Casselton, ND)
- 7 hours ago
- Fargo, ND (16 miles from Casselton, ND)
- 7 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Fargo, ND (15 miles from Casselton, ND)
- 1 day ago
- Fargo, ND (15 miles from Casselton, ND)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Aviation Customer Service Representative
- Fargo, ND (15 miles from Casselton, ND)
- 1 day ago
- Fargo, ND (15 miles from Casselton, ND)
- 1 day ago
As a part of our team, your primary role would be to provide superior customer service to to customer, crew members and passengers....
Customer Service Associate Job
- Fargo, ND (15 miles from Casselton, ND)
- 5 days ago
- Fargo, ND (15 miles from Casselton, ND)
- 5 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Fargo, ND (15 miles from Casselton, ND)
- 11 days ago
- Fargo, ND (15 miles from Casselton, ND)
- 11 days ago
Spherion Staffing is looking for an experienced Customer Service Representative in Fargo....
- Fargo, ND (15 miles from Casselton, ND)
- 12 days ago
- Fargo, ND (15 miles from Casselton, ND)
- 12 days ago
Shift: INSERT SHIFT HERE Guaranteed Hours Job Duties Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company...
Part-Time Customer Service Representative
- Fargo, ND (15 miles from Casselton, ND)
- 12 days ago
- Fargo, ND (15 miles from Casselton, ND)
- 12 days ago
We are currently seeking a highly motivated, self-directed Part-Time Customer Service Representative to join our team in Fargo, ND! Flexible daytime schedule!...
Distribution Customer Service Representative
- Fargo, ND (15 miles from Casselton, ND)
- 13 days ago
- Fargo, ND (15 miles from Casselton, ND)
- 13 days ago
Spherion Staffing has a full time opening for a Customer Service Representative....
- Fargo, ND (15 miles from Casselton, ND)
- 14 days ago
- Fargo, ND (15 miles from Casselton, ND)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fargo, ND (15 miles from Casselton, ND)
- 15 days ago
- Fargo, ND (15 miles from Casselton, ND)
- 15 days ago
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....
U-Box Customer Care Representative (CDL)
- Fargo, ND (15 miles from Casselton, ND)
- 18 days ago
- Fargo, ND (15 miles from Casselton, ND)
- 18 days ago
Location: 5523 53rd Ave S, Fargo, North Dakota 58104 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Customer Service Representative
- Moorhead, MN (22 miles from Casselton, ND)
- 21 days ago
- Moorhead, MN (22 miles from Casselton, ND)
- 21 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Distribution Customer Service Representative
- Fargo, ND (15 miles from Casselton, ND)
- 26 days ago
- Fargo, ND (15 miles from Casselton, ND)
- 26 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Retail Customer Service Specialist
- West Fargo, ND (11 miles from Casselton, ND)
- 45+ days ago
- West Fargo, ND (11 miles from Casselton, ND)
- 45+ days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- West Fargo, ND (11 miles from Casselton, ND)
- 30+ days ago
- West Fargo, ND (11 miles from Casselton, ND)
- 30+ days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction. Your Schedule: Monday to Friday: 2:30 PM - 6:15 PM....
Demographic Data for Casselton, ND
Moving to Casselton, ND? Find some basic demographic data about Casselton, ND below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Casselton, ND
Highest Education Level
Customer Services in Casselton, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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