Customer Service Jobs in Mapleton, ND

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Retail Customer Service Specialist

  • West Fargo, ND (9 miles from Mapleton, ND)
  • 11 days ago
  • West Fargo, ND (9 miles from Mapleton, ND)
  • 11 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Associate Customer Service Representative (Remote - April 2025)

  • Fargo, ND (15 miles from Mapleton, ND)
  • 1 day ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 1 day ago

What you need to succeed A High School Diploma or GED with 1 year of experience in customer service or related experience is required. 1 year of experience in an office-based setting or a contact center...

Remote Work

Part-Time Ramp and Customer Service Agent

  • Fargo, ND (15 miles from Mapleton, ND)
  • 1 day ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 1 day ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....

Teller / Customer Service Representative - Part-Time (30-39 hrs/wk)

  • Moorhead, MN (20 miles from Mapleton, ND)
  • 2 days ago
  • Moorhead, MN (20 miles from Mapleton, ND)
  • 2 days ago

Strongly preferred experience in customer service, cash handling, or sales. A keen eye for detail and accuracy. A genuine passion for creating positive customer experiences. Why Gate City Bank?...

Retail Customer Service Cashier

  • Fargo, ND (15 miles from Mapleton, ND)
  • 9 days ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Fargo, ND (15 miles from Mapleton, ND)
  • 9 days ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 9 days ago

We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....

Customer Service Representative - PT - 3pm - 11pm

  • Fargo, ND (15 miles from Mapleton, ND)
  • 13 days ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 13 days ago

Store 2746454: 1020 19th Avenue N, Fargo, North Dakota 58102 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Warehouse Customer Service Associate

  • Fargo, ND (15 miles from Mapleton, ND)
  • 14 days ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 14 days ago

excellent customer service to customers placing orders....

Teller / Customer Service Representative

  • Moorhead, MN (20 miles from Mapleton, ND)
  • 14 days ago
  • Moorhead, MN (20 miles from Mapleton, ND)
  • 14 days ago

Teller / Customer Service Representative 3.8 3.8 out of 5 stars Moorhead, MN Location Moorhead Downtown Job Description: Join the Gate City Bank Team at Moorhead Downtown!...

Customer Service Associate Job

  • Fargo, ND (15 miles from Mapleton, ND)
  • 19 days ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 19 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Retail Customer Service Associate

  • Fargo, ND (15 miles from Mapleton, ND)
  • 21 days ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 21 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Fargo, ND (15 miles from Mapleton, ND)
  • 28 days ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 28 days ago

Spherion Staffing is looking for an experienced Customer Service Representative in Fargo....

Customer Service Representative

  • Dilworth, MN (20 miles from Mapleton, ND)
  • 30+ days ago
  • Dilworth, MN (20 miles from Mapleton, ND)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Teller / Customer Service Representative - Full Time

  • Fargo, ND (15 miles from Mapleton, ND)
  • 30+ days ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 30+ days ago

We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....

Retail Customer Experience Associate, West Acres - Full Time

  • Fargo, ND (15 miles from Mapleton, ND)
  • 45+ days ago
  • Fargo, ND (15 miles from Mapleton, ND)
  • 45+ days ago

Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...

Demographic Data for Mapleton, ND

Moving to Mapleton, ND? Find some basic demographic data about Mapleton, ND below.


Local
National
1,697
41
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Mapleton, ND

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mapleton, ND offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mapleton, ND
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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