Customer Service Jobs in Akron, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Canton, OH (18 miles from Akron, OH)
- moments ago
- Canton, OH (18 miles from Akron, OH)
- moments ago
Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Customer Service Representative
- Munroe Falls, OH (8 miles from Akron, OH)
- 17 hours ago
- Munroe Falls, OH (8 miles from Akron, OH)
- 17 hours ago
Store 4705579: 85 S Main St, Munroe Falls, Ohio 44262 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative III
- Seven Hills, OH (24 miles from Akron, OH)
- 1 day ago
- Seven Hills, OH (24 miles from Akron, OH)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Customer Service Representative
- Cleveland, OH (24 miles from Akron, OH)
- 1 day ago
- Cleveland, OH (24 miles from Akron, OH)
- 1 day ago
Requisition Number: 198928 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
- Macedonia, OH (18 miles from Akron, OH)
- 1 day ago
- Macedonia, OH (18 miles from Akron, OH)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Retail Customer Service II- Returns
- Canton, OH (18 miles from Akron, OH)
- 2 days ago
- Canton, OH (18 miles from Akron, OH)
- 2 days ago
Meeting & Understanding Customers Retail Customer Service II- Returns Canton, United States Customer Relations Part time Job Description Job ID: 286487 Date posted: 07/04/2025 Why we will love you You...
Retail Customer Service Associate
- Kent, OH (12 miles from Akron, OH)
- 4 days ago
- Kent, OH (12 miles from Akron, OH)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Solon, OH (24 miles from Akron, OH)
- 4 days ago
- Solon, OH (24 miles from Akron, OH)
- 4 days ago
service for internal and external customers by using knowledge of the company ERP system as well as communicating effectively with team members within the Customer Service department....
Spanish Bilingual Customer Service Representative
- Canton, OH (18 miles from Akron, OH)
- 5 days ago
- Canton, OH (18 miles from Akron, OH)
- 5 days ago
Mon - Friday - Leave 6 -7 pm to finish shift at home. 3pm-11:30pm ($21/hr.) -Handles calls pertaining to payments for gas and utility bills -Majority of calls will be inbound -Answer calls from...
Customer Service Representative
- Stow, OH (9 miles from Akron, OH)
- 5 days ago
- Stow, OH (9 miles from Akron, OH)
- 5 days ago
As a Customer Service Representative, you’ll be the vital link between our dynamic sales force and the Matco Tools corporate offices....
- North Canton, OH (15 miles from Akron, OH)
- 5 days ago
- North Canton, OH (15 miles from Akron, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Royalton, OH (21 miles from Akron, OH)
- 6 days ago
- North Royalton, OH (21 miles from Akron, OH)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- North Canton, OH (15 miles from Akron, OH)
- 6 days ago
- North Canton, OH (15 miles from Akron, OH)
- 6 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative OMJST
- Canton, OH (18 miles from Akron, OH)
- 7 days ago
- Canton, OH (18 miles from Akron, OH)
- 7 days ago
This position is also responsible for supervision of customer service staff....
Customer Service Representative, Full or Part Time
- Ravenna, OH (20 miles from Akron, OH)
- 12 days ago
- Ravenna, OH (20 miles from Akron, OH)
- 12 days ago
Store 4705568: 1029 W Main St, Ravenna, Ohio 44266 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Akron, OH
Moving to Akron, OH? Find some basic demographic data about Akron, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Akron, OH
Highest Education Level
Customer Services in Akron, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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