Customer Service Jobs in Alexandria, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 83 Jobs

Customer Service Representative

  • Heath, OH (15 miles from Alexandria, OH)
  • 6 days ago
  • Heath, OH (15 miles from Alexandria, OH)
  • 6 days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Dispensary Associate - Part Time

  • Columbus, OH (21 miles from Alexandria, OH)
  • 1 hour ago
  • Columbus, OH (21 miles from Alexandria, OH)
  • 1 hour ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Columbus, OH (21 miles from Alexandria, OH)
  • 2 hours ago
  • Columbus, OH (21 miles from Alexandria, OH)
  • 2 hours ago

We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products....

Customer Support Associate (US)

  • Columbus, OH (21 miles from Alexandria, OH)
  • 2 hours ago
  • Columbus, OH (21 miles from Alexandria, OH)
  • 2 hours ago

service is paramountEmbrace the commitment to customer service and nourishes brand loyaltyAgents must be proficient in using various computer systems including our internal systems and the Underwriters...

Remote Work

Customer Service Representative I Hybrid

  • New Albany, OH (10 miles from Alexandria, OH)
  • 11 hours ago
  • New Albany, OH (10 miles from Alexandria, OH)
  • 11 hours ago

Job Description : We are immediately hiring a Customer Service Representative in New Albany, OH for our Supply Chain Solutions division....

Associate Customer Service Representative

  • Columbus, OH (21 miles from Alexandria, OH)
  • 12 hours ago
  • Columbus, OH (21 miles from Alexandria, OH)
  • 12 hours ago

As an Associate Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....

Customer Service Associate

  • Grandview Heights, OH (23 miles from Alexandria, OH)
  • 13 hours ago
  • Grandview Heights, OH (23 miles from Alexandria, OH)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Columbus, OH (21 miles from Alexandria, OH)
  • 16 hours ago
  • Columbus, OH (21 miles from Alexandria, OH)
  • 16 hours ago

Customer Relations Specialist Allied Mineral Products Holding, Inc. is a leading manufacturer of monolithic refractories worldwide, headquartered in Columbus, Ohio. We are currently seeking a...

Customer Service Associate - Entry Level

  • Columbus, OH (21 miles from Alexandria, OH)
  • 1 day ago
  • Columbus, OH (21 miles from Alexandria, OH)
  • 1 day ago

Experience : Previous customer service, sales, or event coordination experience is a plus but not required....

Customer Service Representative

  • Gahanna, OH (13 miles from Alexandria, OH)
  • 1 day ago
  • Gahanna, OH (13 miles from Alexandria, OH)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Inbound Customer Service Agent - Consumer Relations (Remote)

  • Columbus, OH (21 miles from Alexandria, OH)
  • 2 days ago
  • Columbus, OH (21 miles from Alexandria, OH)
  • 2 days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

  • Columbus, OH (21 miles from Alexandria, OH)
  • 2 days ago
  • Columbus, OH (21 miles from Alexandria, OH)
  • 2 days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Front Desk Sales & Customer Service Associate

  • Grandview Heights, OH (23 miles from Alexandria, OH)
  • 2 days ago
  • Grandview Heights, OH (23 miles from Alexandria, OH)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Columbus, OH (21 miles from Alexandria, OH)
  • 3 days ago
  • Columbus, OH (21 miles from Alexandria, OH)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Obetz, OH (22 miles from Alexandria, OH)
  • 3 days ago
  • Obetz, OH (22 miles from Alexandria, OH)
  • 3 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Alexandria, OH

Moving to Alexandria, OH? Find some basic demographic data about Alexandria, OH below.


Local
National
2,705
60
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Alexandria, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alexandria, OH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alexandria, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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