Customer Service Jobs in Austintown, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- North Lima, OH (11 miles from Austintown, OH)
- 2 hours ago
- North Lima, OH (11 miles from Austintown, OH)
- 2 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor
- Niles, OH (5 miles from Austintown, OH)
- 22 hours ago
- Niles, OH (5 miles from Austintown, OH)
- 22 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Delivery Representative - CDL Required
- Cortland, OH (18 miles from Austintown, OH)
- 4 days ago
- Cortland, OH (18 miles from Austintown, OH)
- 4 days ago
Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....
Customer Service Representative, Full or Part Time
- Columbiana, OH (15 miles from Austintown, OH)
- 10 days ago
- Columbiana, OH (15 miles from Austintown, OH)
- 10 days ago
Store 4705230: 315 N Main St, Columbiana, Ohio 44408 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Masury, OH (14 miles from Austintown, OH)
- 13 days ago
- Masury, OH (14 miles from Austintown, OH)
- 13 days ago
Store 4705424: 902 S Irvine St, Masury, Ohio 44438 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Sr. Customer Assistance Representative- Salem
- Youngstown, OH (5 miles from Austintown, OH)
- 23 days ago
- Youngstown, OH (5 miles from Austintown, OH)
- 23 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Ravenna, OH (22 miles from Austintown, OH)
- 23 days ago
- Ravenna, OH (22 miles from Austintown, OH)
- 23 days ago
Wastequip Customer Service Representative in Ravanna , Ohio Description Pay range: $17.50 - $21.00 DOEKey Responsibilities: Respond promptly and effectively to all customer inquiries, including price...
Customer Service Representative
- Columbiana, OH (15 miles from Austintown, OH)
- 30+ days ago
- Columbiana, OH (15 miles from Austintown, OH)
- 30+ days ago
Store 4705230: 315 N Main St, Columbiana, Ohio 44408 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Salem, OH (14 miles from Austintown, OH)
- 30+ days ago
- Salem, OH (14 miles from Austintown, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
- Alliance, OH (23 miles from Austintown, OH)
- 45+ days ago
- Alliance, OH (23 miles from Austintown, OH)
- 45+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
- Salem, OH (14 miles from Austintown, OH)
- 45+ days ago
- Salem, OH (14 miles from Austintown, OH)
- 45+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
- Columbiana, OH (15 miles from Austintown, OH)
- 45+ days ago
- Columbiana, OH (15 miles from Austintown, OH)
- 45+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
- Niles, OH (5 miles from Austintown, OH)
- 60+ days ago
- Niles, OH (5 miles from Austintown, OH)
- 60+ days ago
service....
Customer Service Representative
- Niles, OH (5 miles from Austintown, OH)
- 26 days ago
- Niles, OH (5 miles from Austintown, OH)
- 26 days ago
A to Z Dependable Services of Niles, OH is currently hiring for a motivated Customer Service Representative / CSR to help our clients with their plumbing inquiries....
Retail Customer Service Associate
- Warren, OH (10 miles from Austintown, OH)
- 30+ days ago
- Warren, OH (10 miles from Austintown, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...
Demographic Data for Austintown, OH
Moving to Austintown, OH? Find some basic demographic data about Austintown, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Austintown, OH
Highest Education Level
Customer Services in Austintown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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