Customer Service Jobs in Avon, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 67 Jobs

Customer Service Representative

Lorain, OH (7 miles from Avon, OH)
30+ days ago

Lorain, OH (7 miles from Avon, OH)
30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Representative

Westlake, OH (4 miles from Avon, OH)
19 hours ago

Westlake, OH (4 miles from Avon, OH)
19 hours ago

Customer Service, Sales) Order to cash process knowledge Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e....

Customer Service Representative

Cleveland Heights, OH (21 miles from Avon, OH)
19 hours ago

Cleveland Heights, OH (21 miles from Avon, OH)
19 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

Lorain, OH (7 miles from Avon, OH)
21 hours ago

Lorain, OH (7 miles from Avon, OH)
21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Onsite)

Broadview Heights, OH (20 miles from Avon, OH)
22 hours ago

Broadview Heights, OH (20 miles from Avon, OH)
22 hours ago

Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...

Customer Service Representative (Loan Consultant I)

Middleburg Heights, OH (12 miles from Avon, OH)
1 day ago

Middleburg Heights, OH (12 miles from Avon, OH)
1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

Westlake, OH (4 miles from Avon, OH)
2 days ago

Westlake, OH (4 miles from Avon, OH)
2 days ago

Additional Skills Supply chain Customer service Sales...

Part Time Customer Service Representative

Cleveland Hts, OH (21 miles from Avon, OH)
2 days ago

Cleveland Hts, OH (21 miles from Avon, OH)
2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Experience Associate, Cumberland Mall - Full Time

Strongsville, OH (14 miles from Avon, OH)
3 days ago

Strongsville, OH (14 miles from Avon, OH)
3 days ago

Id : REQ_552108, Title : Retail Customer Experience Associate, Cumberland Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...068,...

Customer Service Representative

North Olmsted, OH (5 miles from Avon, OH)
3 days ago

North Olmsted, OH (5 miles from Avon, OH)
3 days ago

Qualifications High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....

Remote Work

Customer Service Representative

North Olmsted, OH (5 miles from Avon, OH)
3 days ago

North Olmsted, OH (5 miles from Avon, OH)
3 days ago

Job Description The Customer Service Representative/Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers....

Remote Work

Customer Service Associate

Valley View, OH (20 miles from Avon, OH)
4 days ago

Valley View, OH (20 miles from Avon, OH)
4 days ago

ResourceMFG is now hiring for a Customer Service Associate in our Cleveland branch Pay rate: $41,000-$45,000 yearly based on experience Shift: 8:00am- 5:00pm Mon- Friday Must be bilingual in English...

Customer Service Associate - Temporary

South Euclid, OH (24 miles from Avon, OH)
4 days ago

South Euclid, OH (24 miles from Avon, OH)
4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Valley City, OH (15 miles from Avon, OH)
5 days ago

Valley City, OH (15 miles from Avon, OH)
5 days ago

Apply to be a Contact Center Customer Service Representative today!...

Customer Service Representative (Loan Consultant II)

Middleburg Heights, OH (12 miles from Avon, OH)
5 days ago

Middleburg Heights, OH (12 miles from Avon, OH)
5 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

View all 67 jobs

Demographic Data for Avon, OH

Moving to Avon, OH? Find some basic demographic data about Avon, OH below.

Median Age

Average Household Income

Home Value vs Household Income in Avon, OH

Local

National

Total Population

24,847

Number of Businesses

685

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer Service: Interpreting Customers' Service Priorities

CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Avon, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Avon, OH offer the following education background

High School or GED

35.9%

Bachelor's Degree

24.7%

Associate's Degree

15.6%

Vocational Degree or Certification

11.9%

Master's Degree

5.2%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Avon, OH

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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