Customer Service Jobs in Barberton, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Bilingual Customer Service Representative

  • Canton, OH (19 miles from Barberton, OH)
  • 5 hours ago
  • Canton, OH (19 miles from Barberton, OH)
  • 5 hours ago

Description Monday-Friday (9:30am-6pm) Fully Onsite -Handle calls and emails from parents, guardians, and users of the platform -80% of day will be email correspondence and 20% will be telephonic...

Customer Service Representative

  • Cuyahoga Falls, OH (11 miles from Barberton, OH)
  • 17 hours ago
  • Cuyahoga Falls, OH (11 miles from Barberton, OH)
  • 17 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Uniontown, OH (10 miles from Barberton, OH)
  • 17 hours ago
  • Uniontown, OH (10 miles from Barberton, OH)
  • 17 hours ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Customer Service Representative (Onsite)

  • Broadview Heights, OH (20 miles from Barberton, OH)
  • 19 hours ago
  • Broadview Heights, OH (20 miles from Barberton, OH)
  • 19 hours ago

Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...

Customer Service Representative - Wooster Downtown Banking Ctr

  • Wooster, OH (23 miles from Barberton, OH)
  • 21 hours ago
  • Wooster, OH (23 miles from Barberton, OH)
  • 21 hours ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Customer Service Representative

  • Akron, OH (5 miles from Barberton, OH)
  • 2 days ago
  • Akron, OH (5 miles from Barberton, OH)
  • 2 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Retail Customer Experience Associate, Cumberland Mall - Full Time

  • Strongsville, OH (22 miles from Barberton, OH)
  • 3 days ago
  • Strongsville, OH (22 miles from Barberton, OH)
  • 3 days ago

Id : REQ_552108, Title : Retail Customer Experience Associate, Cumberland Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...068,...

Lead Retail Customer Service Associate

  • Medina, OH (15 miles from Barberton, OH)
  • 4 days ago
  • Medina, OH (15 miles from Barberton, OH)
  • 4 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Agent

  • Akron, OH (5 miles from Barberton, OH)
  • 5 days ago
  • Akron, OH (5 miles from Barberton, OH)
  • 5 days ago

| Akron, OH, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service Superstar! Are you ready to make a difference while having a blast at work?...

Customer Service Representative

  • Valley City, OH (21 miles from Barberton, OH)
  • 5 days ago
  • Valley City, OH (21 miles from Barberton, OH)
  • 5 days ago

Apply to be a Contact Center Customer Service Representative today!...

Customer Service Representative

  • Twinsburg, OH (22 miles from Barberton, OH)
  • 6 days ago
  • Twinsburg, OH (22 miles from Barberton, OH)
  • 6 days ago

Customer Service Representative: $16+ Customer Service Representative: Answering a high volume of incoming calls from current or new customers Assist customers with online orders Create and post merchandise...

Customer Service Associate

  • Strongsville, OH (22 miles from Barberton, OH)
  • 6 days ago
  • Strongsville, OH (22 miles from Barberton, OH)
  • 6 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning Shift

  • Macedonia, OH (21 miles from Barberton, OH)
  • 7 days ago
  • Macedonia, OH (21 miles from Barberton, OH)
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Customer Service Center

  • Uniontown, OH (10 miles from Barberton, OH)
  • 7 days ago
  • Uniontown, OH (10 miles from Barberton, OH)
  • 7 days ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

Remote Work

Customer Service Representative (Loan Consultant I)

  • Fairlawn, OH (9 miles from Barberton, OH)
  • 7 days ago
  • Fairlawn, OH (9 miles from Barberton, OH)
  • 7 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Demographic Data for Barberton, OH

Moving to Barberton, OH? Find some basic demographic data about Barberton, OH below.


Local
National
39,577
718
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Barberton, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Barberton, OH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Barberton, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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