Customer Service Jobs in Bedford, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Parma Heights, OH (13 miles from Bedford, OH)
- 90+ days ago
- Parma Heights, OH (13 miles from Bedford, OH)
- 90+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Cleveland, OH (11 miles from Bedford, OH)
- 5 hours ago
- Cleveland, OH (11 miles from Bedford, OH)
- 5 hours ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
- Hudson, OH (10 miles from Bedford, OH)
- 5 hours ago
- Hudson, OH (10 miles from Bedford, OH)
- 5 hours ago
What You'll Do Deliver First in Class Customer Service Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution....
Lead Customer Service Representative, Full or Part Time
- Novelty, OH (11 miles from Bedford, OH)
- 11 hours ago
- Novelty, OH (11 miles from Bedford, OH)
- 11 hours ago
Store 4705277: 14857 Chillicothe Rd (rt 306), Novelty, Ohio 44072 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Dispatcher / Customer Service Representative
- Cleveland, OH (11 miles from Bedford, OH)
- 19 hours ago
- Cleveland, OH (11 miles from Bedford, OH)
- 19 hours ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Customer Service Representative
- Euclid, OH (12 miles from Bedford, OH)
- 1 day ago
- Euclid, OH (12 miles from Bedford, OH)
- 1 day ago
Customer Service Representative compensation: $23-25/hour employment type: job title: Customer Service Representative We are seeking a Customer Service Representative to work in Euclid, OH....
Senior Client Service Representative - Business Insurance
- Independence, OH (5 miles from Bedford, OH)
- 1 day ago
- Independence, OH (5 miles from Bedford, OH)
- 1 day ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Mentor, OH (22 miles from Bedford, OH)
- 1 day ago
- Mentor, OH (22 miles from Bedford, OH)
- 1 day ago
The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....
- Mentor, OH (22 miles from Bedford, OH)
- 1 day ago
- Mentor, OH (22 miles from Bedford, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Associate Customer Service Representative Spanish / Bilingual Everyday Banking
- Westlake, OH (20 miles from Bedford, OH)
- 1 day ago
- Westlake, OH (20 miles from Bedford, OH)
- 1 day ago
Associate Customer Service Representative Spanish / Bilingual Everyday Banking Wells Fargo Westlake, United States Posted 7 hours ago Permanent Competitive Associate Customer Service Representative...
- Stow, OH (15 miles from Bedford, OH)
- 2 days ago
- Stow, OH (15 miles from Bedford, OH)
- 2 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative (Loan Consultant I)
- Middleburg Heights, OH (13 miles from Bedford, OH)
- 2 days ago
- Middleburg Heights, OH (13 miles from Bedford, OH)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Brooklyn, OH (11 miles from Bedford, OH)
- 2 days ago
- Brooklyn, OH (11 miles from Bedford, OH)
- 2 days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Part Time - Outlet Customer Service Associate - Flexible
- Cuyahoga Falls, OH (17 miles from Bedford, OH)
- 2 days ago
- Cuyahoga Falls, OH (17 miles from Bedford, OH)
- 2 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Pharmacy Customer Service Associate
- Parma, OH (10 miles from Bedford, OH)
- 2 days ago
- Parma, OH (10 miles from Bedford, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Bedford, OH
Moving to Bedford, OH? Find some basic demographic data about Bedford, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Bedford, OH
Highest Education Level
Customer Services in Bedford, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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