Customer Service Jobs in Berea, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Parma Heights, OH (3 miles from Berea, OH)
- 90+ days ago
- Parma Heights, OH (3 miles from Berea, OH)
- 90+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Pharmacy Customer Service Associate
- Parma, OH (6 miles from Berea, OH)
- 9 hours ago
- Parma, OH (6 miles from Berea, OH)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Bay Village, OH (9 miles from Berea, OH)
- 9 hours ago
- Bay Village, OH (9 miles from Berea, OH)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Cleveland, OH (12 miles from Berea, OH)
- 21 hours ago
- Cleveland, OH (12 miles from Berea, OH)
- 21 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
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Customer Service Representative (Loan Consultant I)
- Middleburg Heights, OH (3 miles from Berea, OH)
- 1 day ago
- Middleburg Heights, OH (3 miles from Berea, OH)
- 1 day ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Hybrid)
- Avon Lake, OH (11 miles from Berea, OH)
- 1 day ago
- Avon Lake, OH (11 miles from Berea, OH)
- 1 day ago
Use system reports and inquiries to drive activities that ensure superior customer service....
Customer Service Representative, Full or Part Time
- Bath, OH (17 miles from Berea, OH)
- 1 day ago
- Bath, OH (17 miles from Berea, OH)
- 1 day ago
Store 4705592: 1949 N Cleveland Massillon Rd, Bath, Ohio 44333 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (Loan Consultant II)
- Middleburg Heights, OH (3 miles from Berea, OH)
- 2 days ago
- Middleburg Heights, OH (3 miles from Berea, OH)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Woodmere, OH (19 miles from Berea, OH)
- 2 days ago
- Woodmere, OH (19 miles from Berea, OH)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative (Loan Consultant II)
- Middleburg Heights, OH (3 miles from Berea, OH)
- 4 days ago
- Middleburg Heights, OH (3 miles from Berea, OH)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Cleveland, OH (12 miles from Berea, OH)
- 4 days ago
- Cleveland, OH (12 miles from Berea, OH)
- 4 days ago
Strong customer service skills and the ability to satisfactorily resolve issues. Category Code: JN003...
Customer Service Representative I
- Cleveland, OH (12 miles from Berea, OH)
- 4 days ago
- Cleveland, OH (12 miles from Berea, OH)
- 4 days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Customer Service Representative (Hybrid)
- Avon Lake, OH (11 miles from Berea, OH)
- 4 days ago
- Avon Lake, OH (11 miles from Berea, OH)
- 4 days ago
Use system reports and inquiries to drive activities that ensure superior customer service....
- Parma Heights, OH (3 miles from Berea, OH)
- 5 days ago
- Parma Heights, OH (3 miles from Berea, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Job Westlake, OH
- Westlake, OH (6 miles from Berea, OH)
- 5 days ago
- Westlake, OH (6 miles from Berea, OH)
- 5 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Demographic Data for Berea, OH
Moving to Berea, OH? Find some basic demographic data about Berea, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Berea, OH
Highest Education Level
Customer Services in Berea, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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