Customer Service Jobs in Birmingham, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Lorain, OH (13 miles from Birmingham, OH)
- 4 days ago
- Lorain, OH (13 miles from Birmingham, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norwalk, OH (14 miles from Birmingham, OH)
- 4 days ago
- Norwalk, OH (14 miles from Birmingham, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sheffield Village, OH (12 miles from Birmingham, OH)
- 4 days ago
- Sheffield Village, OH (12 miles from Birmingham, OH)
- 4 days ago
service....
- Avon, OH (19 miles from Birmingham, OH)
- 5 days ago
- Avon, OH (19 miles from Birmingham, OH)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Elyria, OH (12 miles from Birmingham, OH)
- 12 days ago
- Elyria, OH (12 miles from Birmingham, OH)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- North Olmsted, OH (23 miles from Birmingham, OH)
- 16 days ago
- North Olmsted, OH (23 miles from Birmingham, OH)
- 16 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative (Part-Time)
- North Ridgeville, OH (12 miles from Birmingham, OH)
- 17 days ago
- North Ridgeville, OH (12 miles from Birmingham, OH)
- 17 days ago
Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...
Customer Service Associate - Part Time
- Sandusky, OH (20 miles from Birmingham, OH)
- 18 days ago
- Sandusky, OH (20 miles from Birmingham, OH)
- 18 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative, Full or Part Time
- Grafton, OH (16 miles from Birmingham, OH)
- 19 days ago
- Grafton, OH (16 miles from Birmingham, OH)
- 19 days ago
Store 4705573: 36024 West Royalton Road, Grafton, Ohio 44044 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Dispensary Associate-PT (Sandusky)
- Sandusky, OH (20 miles from Birmingham, OH)
- 22 days ago
- Sandusky, OH (20 miles from Birmingham, OH)
- 22 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Elyria, OH (12 miles from Birmingham, OH)
- 23 days ago
- Elyria, OH (12 miles from Birmingham, OH)
- 23 days ago
Store 4705312: 705 Oberline Elyria Rd, Elyria, Ohio 44035 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Elyria, OH (12 miles from Birmingham, OH)
- 23 days ago
- Elyria, OH (12 miles from Birmingham, OH)
- 23 days ago
Store 4705312: 705 Oberline Elyria Rd, Elyria, Ohio 44035 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Avon Lake, OH (20 miles from Birmingham, OH)
- 25 days ago
- Avon Lake, OH (20 miles from Birmingham, OH)
- 25 days ago
Use system reports and inquiries to drive activities that ensure superior customer service....
Inside Sales and Customer Service Representative
- Birmingham, OH
- 30+ days ago
- Birmingham, OH
- 30+ days ago
Wieland is hiring an Inside Sales & Customer Service Representative. The Inside Sales & Customer Service Representative is a critical member of the Inside Sales and Customer Service team....
Retail Customer Service Associate
- Sandusky, OH (20 miles from Birmingham, OH)
- 30+ days ago
- Sandusky, OH (20 miles from Birmingham, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 614 Crossings Rd, Sandusky, OH 44870...
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Birmingham, OH
Highest Education Level
Customer Services in Birmingham, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »