Customer Service Jobs in Boardman, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Retail Customer Service Supervisor

  • Niles, OH (11 miles from Boardman, OH)
  • 19 hours ago
  • Niles, OH (11 miles from Boardman, OH)
  • 19 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Beaver Falls, PA (24 miles from Boardman, OH)
  • 1 day ago
  • Beaver Falls, PA (24 miles from Boardman, OH)
  • 1 day ago

Store 4704207: 830 Darlington Rd, Patterson Twp, Pennsylvania 15010 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Beaver Falls, PA (24 miles from Boardman, OH)
  • 4 days ago
  • Beaver Falls, PA (24 miles from Boardman, OH)
  • 4 days ago

Cash handling and customer service experience preferred...

Delivery Representative - CDL Required

  • Cortland, OH (23 miles from Boardman, OH)
  • 4 days ago
  • Cortland, OH (23 miles from Boardman, OH)
  • 4 days ago

Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....

Customer Service Representative, Full or Part Time

  • Columbiana, OH (9 miles from Boardman, OH)
  • 10 days ago
  • Columbiana, OH (9 miles from Boardman, OH)
  • 10 days ago

Store 4705230: 315 N Main St, Columbiana, Ohio 44408 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • New Castle, PA (19 miles from Boardman, OH)
  • 11 days ago
  • New Castle, PA (19 miles from Boardman, OH)
  • 11 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative, Full or Part Time

  • Masury, OH (15 miles from Boardman, OH)
  • 13 days ago
  • Masury, OH (15 miles from Boardman, OH)
  • 13 days ago

Store 4705424: 902 S Irvine St, Masury, Ohio 44438 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Sr. Customer Assistance Representative- Salem

  • Youngstown, OH (5 miles from Boardman, OH)
  • 23 days ago
  • Youngstown, OH (5 miles from Boardman, OH)
  • 23 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Representative

  • Salem, OH (12 miles from Boardman, OH)
  • 30+ days ago
  • Salem, OH (12 miles from Boardman, OH)
  • 30+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Customer Care Specialist

  • Salem, OH (12 miles from Boardman, OH)
  • 45+ days ago
  • Salem, OH (12 miles from Boardman, OH)
  • 45+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Customer Relations Specialist

  • Columbiana, OH (9 miles from Boardman, OH)
  • 45+ days ago
  • Columbiana, OH (9 miles from Boardman, OH)
  • 45+ days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Accounts Advisor

  • Niles, OH (11 miles from Boardman, OH)
  • 60+ days ago
  • Niles, OH (11 miles from Boardman, OH)
  • 60+ days ago

service....

Retail Customer Service Associate Full Time

  • New Castle, PA (19 miles from Boardman, OH)
  • 60+ days ago
  • New Castle, PA (19 miles from Boardman, OH)
  • 60+ days ago

service to members....

Customer Service Representative

  • Niles, OH (11 miles from Boardman, OH)
  • 26 days ago
  • Niles, OH (11 miles from Boardman, OH)
  • 26 days ago

A to Z Dependable Services of Niles, OH is currently hiring for a motivated Customer Service Representative / CSR to help our clients with their plumbing inquiries....

Retail Customer Service Associate

  • Warren, OH (17 miles from Boardman, OH)
  • 30+ days ago
  • Warren, OH (17 miles from Boardman, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...

Demographic Data for Boardman, OH

Moving to Boardman, OH? Find some basic demographic data about Boardman, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Boardman, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Boardman, OH offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Boardman, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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